Product Owner - Web

About KAYALI

Role Overview

Product Strategy and Delivery

• Own the product roadmap and backlog, translate requirements into user stories, prioritize enhancements, define KPIs, and drive continuous improvement.
• Manage development partners and vendors, review solution proposals and documentation, and oversee delivery across the technology stack.
• Lead sprint planning, backlog grooming, release activities, UAT, deployments, and monitoring of project risks, issues, and dependencies.

Website and Data

• Manage website enhancements, content updates, configuration changes, testing, issue resolution, accessibility, responsiveness, performance, and engagement monitoring.
• Own the platform data model, taxonomy, governance, data quality, structured product data, metadata, content enrichment, and validation.

Search, Community, and Analytics

• Define search and filtering requirements, optimize search relevance and recommendations, and analyze search behavior and user trends.
• Manage user accounts, engagement features, moderation, governance, adoption, and retention initiatives.
• Own SEO/GEO strategy, organic traffic monitoring, analytics, reporting, discoverability, and engagement improvements.

Identity and Operational Support

• Administer Entra ID users, groups, roles, licensing, access controls, Conditional Access, MFA, SSO, app registrations, and enterprise applications.
• Support Microsoft 365, Exchange Online, SharePoint, Teams, Purview, access reviews, and sign-in and audit-log monitoring.
• Oversee post-release support, issue triage, enhancement requests, business-user support, knowledge transfer, and documentation.

Essential Requirements

• Five or more years of experience in product management, business analysis, technology delivery, or digital platforms.
• Experience managing external software development partners, product backlogs, roadmaps, and releases.
• Strong stakeholder management, communication, requirements-gathering, documentation, analytical, and problem-solving skills.
• Experience with Agile and Scrum methodologies and CMS-driven websites or digital platforms.

Technical Knowledge

• Knowledge of React.js or Next.js, Node.js or Strapi, PostgreSQL, Elasticsearch, Redis, AWS, S3, CloudFront, REST APIs, JWT, RBAC, Google Analytics 4, Google Search Console, GitHub, Confluence, and Google Workspace.

Desirable Qualifications

• Community platforms, large datasets, content repositories, SEO/GEO, digital marketing, AI-assisted content tools, eCommerce, marketplace, or consumer-facing platform experience is desirable.
• Azure, Entra ID, Microsoft 365, identity and access management, SC-300, MS-102, Shopify, and Shopify POS experience is desirable or advantageous.

Benefits

• Benefits include premium medical, dental, and vision coverage, paid leave programs, volunteer and birthday leave, egg-freezing benefits, employee discounts, and quarterly product gifting.