Product Manager II, Wholesale Network
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Key skills for this role
About the Role
Lightspeed Commerce is looking for a Product Manager II to own insights and analytics features for the Wholesale Network and NuORDER platform. You will define product strategy, conduct customer discovery, and collaborate with engineering and data teams.
Key Skills for This Role
Responsibilities
- Define and drive product strategy for wholesale insights and analytics, connecting roadmap to measurable outcomes
- Conduct ongoing discovery with brands and retailers to understand how they measure performance and what decisions they need better data to make
- Work closely with engineering and data teams to translate complex data models and reporting requirements into clear product direction
- Define success metrics for every initiative, measure outcomes after launch, and use evidence to inform next steps
- Collaborate with go to market, customer success, and strategic brand partners to ensure insights features are adopted and driving value
- Identify and manage dependencies with adjacent product surfaces including platform data infrastructure, buyer experience, and AI powered wholesale capabilities
- Contribute to broader team and organizational objectives beyond immediate squad
Requirements
- 3+ years of product management experience with a track record of delivering data driven or analytics facing products in a B2B SaaS environment
- Strong analytical thinking, including comfort working with KPIs, data models, and product metrics
- Experience conducting customer discovery (interviews, surveys, usability sessions) and translating feedback into product direction
- Demonstrated ability to collaborate effectively with engineering, design, data, and go to market teams
- Strong prioritization skills and comfort making tradeoffs with incomplete information
- Clear written and verbal communication, with ability to tailor messages for technical teams, senior stakeholders, and customers
- Familiarity with Agile product development practices and modern product tooling
Full Job Posting
Role Overview
- We're looking for a Product Manager II to join our Wholesale Network team.
- You will own the insights and analytics features for our Wholesale Network and NuORDER platform; the tools that help brands and retailers understand how their businesses are performing and where to grow.
- This is a high visibility role with direct influence on network health, brand retention, and the value proposition of Lightspeed's wholesale ecosystem.
What You’ll Be Doing
- Define and prioritize: Own and drive the product strategy for wholesale insights and analytics, connecting your roadmap to measurable outcomes for brands, retailers, and the network.
- Discover and validate: Conduct ongoing discovery with brands and retailers to understand how they measure performance, where current reporting falls short, and what decisions they need better data to make.
- Translate complexity: Work closely with engineering and data teams to translate complex data models and reporting requirements into clear, well scoped product direction.
- Measure and iterate: Define success metrics for every initiative, measure outcomes after launch, and use evidence to inform what comes next.
- Partner across the business: Collaborate with go to market, customer success, and strategic brand partners to ensure insights features are adopted, understood, and driving value.
- Work across the platform: Identify and manage dependencies with adjacent product surfaces, including platform data infrastructure, the buyer experience, and AI powered wholesale capabilities.
- Raise the bar: Contribute to broader team and organizational objectives beyond your immediate squad.
What You Need To Bring
- 3+ years of product management experience, with a track record of delivering data driven or analytics facing products in a B2B SaaS environment.
- Strong analytical thinking, including comfort working with KPIs, data models, and product metrics to validate hypotheses and inform decisions.
- Experience conducting customer discovery (interviews, surveys, usability sessions) and translating qualitative and quantitative feedback into product direction.
- Demonstrated ability to collaborate effectively with engineering, design, data, and go to market teams in a cross functional, distributed environment.
- Strong prioritization skills and comfort making tradeoffs with incomplete information.
- Clear written and verbal communication, with the ability to tailor messages for technical teams, senior stakeholders, and customers alike.
- Familiarity with Agile product development practices and modern product tooling.
What's in it for you?
- Lots of autonomy, flexible work culture, and the option of fully remote work
- Genuine career opportunities in a company that is creating new roles every day
- Work on a product used by thousands of brands and retailers across the wholesale industry
- Work in a team big enough for growth but lean enough to make a real impact
- Lightspeed equity scheme (we are all owners)
- Flexible paid time off policy
- Extended healthcare benefits
- Health and wellness benefit of CAD 500 per year
- Mental health online platform and counseling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
Compensation
- Total compensation for this position is expected to be in the range of CAD 115,000 to CAD 130,000 CAD.
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