Product Integration Specialist | Product Development and Design
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Key skills for this role
About the Role
Qatar Airways seeks a Product Integration Specialist to support planning, coordination, and execution of digital product integration activities for IFEC and Connected Cabin Experience.
Key Skills for This Role
Responsibilities
- Support coordination of end to end integration activities for assigned initiatives
- Assist in translating business, product, and functional requirements into structured integration plans
- Liaise with product, engineering, architecture, infrastructure, cyber security, operations, and vendor teams
- Coordinate with internal technical teams and third party suppliers to validate interface specifications
- Monitor integration milestones and flag delivery risks, defects, and blockers
- Maintain risk and issue logs, tracking mitigation actions and resolution progress
- Prepare, maintain, and update integration artefacts
- Support system integration testing, user acceptance testing, defect triage, and release readiness activities
- Assist with cutover, go live, hypercare, and transition to support activities
- Capture post implementation observations and lessons learned
Requirements
- High School or Vocational Qualification with minimum 7 years of relevant experience, or Bachelor's Degree with minimum 4 years of relevant experience in project coordination, systems integration support, or digital product delivery
- Proven experience in a project delivery, systems integration, or digital product coordination role
- Good understanding of digital product delivery and systems integration principles
- Ability to develop and maintain structured delivery artefacts
- Hands on experience supporting testing and release activities
- Strong coordination and communication skills
- Ability to monitor delivery progress and maintain risk and issue logs
- Working familiarity with change control, release governance, and service transition processes
Full Job Posting
Description
- At Qatar Airways, we craft cutting edge inflight products, enhance passenger comfort, and drive innovation in aviation design.
- As a Product Integration Specialist, you will support the planning, coordination, and controlled execution of digital product, platform, system, and third party integration activities across the IFEC and Connected Cabin Experience portfolio.
Integration Coordination and Support
- Support the coordination of end to end integration activities for assigned initiatives, ensuring requirements, dependencies, milestones, and deliverables are documented and tracked.
- Assist the Product Integration Manager in translating business, product, and functional requirements into structured integration plans.
- Liaise with product, engineering, architecture, infrastructure, cyber security, operations, and vendor teams as directed.
- Coordinate with internal technical teams and third party suppliers to help validate interface specifications, technical dependencies, configuration readiness, and integration deliverables.
Delivery Tracking and Risk Support
- Monitor integration milestones and flag delivery risks, defects, and blockers to the Product Integration Manager.
- Maintain risk and issue logs, tracking mitigation actions and resolution progress across active integration workstreams.
- Support the escalation process by preparing clear, factual summaries of delivery concerns.
Documentation and Artefact Management
- Prepare, maintain, and update integration artefacts including requirements traceability matrices, interface registers, dependency logs, test plans, defect logs, deployment checklists, and operational readiness documentation.
- Ensure all artefacts are accurate, version controlled, and accessible to relevant stakeholders.
- Support the production of structured status reports, meeting documentation, and governance inputs.
Testing and Release Support
- Support system integration testing, user acceptance testing, defect triage, and release readiness activities.
- Help ensure that implementation activities are carried out in line with change governance, release controls, and service continuity requirements.
- Assist with cutover, go live, hypercare, and transition to support activities.
Continuous Improvement
- Capture post implementation observations, lessons learned, and service performance insights.
- Contribute to team knowledge by maintaining up to date records and identifying opportunities to improve integration coordination processes.
Qualifications
- High School or Vocational Qualification with a minimum of 7 years of relevant experience, or a Bachelor's Degree with a minimum of 4 years of relevant experience in project coordination, systems integration support, or digital product delivery.
Essential
- Proven experience in a project delivery, systems integration, or digital product coordination role.
- Good understanding of digital product delivery and systems integration principles.
- Ability to develop and maintain structured delivery artefacts.
- Hands on experience supporting testing and release activities.
- Strong coordination and communication skills.
- Ability to monitor delivery progress, maintain risk and issue logs, and communicate concerns clearly.
- Working familiarity with change control, release governance, and service transition processes.
- Clear and organized written communication skills.
Preferred
- Experience working in a connected digital platform, consumer technology, media, or enterprise systems environment.
- Familiarity with IFEC systems, connected cabin platforms, or aviation digital product environments.
- Working knowledge of APIs, middleware, data flows, and service integration concepts.
- Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
- Experience coordinating with external vendors and third party suppliers.
- Exposure to UI/UX product development environments.
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