PRO & Admin
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Key skills for this role
About the Role
Crystal Arc Factory LLC seeks a trilingual Administrator & PRO to manage government processes, visa/immigration affairs, and administrative functions. The role requires proficiency in Arabic, English, and Hindi, and involves liaising with authorities like MOHRE, GDRFA, and Dubai Municipality.
Key Skills for This Role
Responsibilities
- Process and renew employee visas, Emirates IDs, and work permits via MOHRE, GDRFA, and ICA portals
- Handle medical fitness appointments, insurance card processing, and biometric registrations
- Submit and follow up on trade license renewals, establishment cards, and Ejari registrations
- Liaise with Dubai Municipality, RTA, Ministry of Labour, and other regulatory authorities
- Manage labour contracts, quota requests, and WPS compliance
- Handle new company registrations, amendments, and cancellations across all group entities
- Maintain and archive all employee documents, visa files, and government correspondence
- Coordinate with HR on onboarding, offboarding, and document clearance processes
- Manage office supplies, courier, and facility related vendor coordination
- Assist in drafting Arabic correspondence, official letters, and NOCs
Requirements
- Trilingual communication (Arabic, English, Hindi)
- Experience in government liaison and compliance
- Knowledge of MOHRE, GDRFA, and ICA portals
- Experience with trade license renewals, establishment cards, and Ejari registrations
- Proficiency in MS Office
Full Job Posting
Competencies
- Trilingual Communication (Arabic | English | Hindi)
- Government Liaison & Compliance
- Time Management & Prioritization
- Problem Solving & Initiative
- Interpersonal Skills & Cross Cultural Awareness
Role Overview
- The Administrator & PRO is responsible for managing all government related processes, visa and immigration affairs, and day to day administrative functions across Crystal Arc Group's UAE operations.
- The role requires proficiency in Arabic, English, and Hindi to effectively liaise with government authorities, internal stakeholders, and a diverse workforce.
Government & PRO Duties
- Process and renew employee visas, Emirates IDs, and work permits via MOHRE, GDRFA, and ICA portals
- Handle medical fitness appointments, insurance card processing, and biometric registrations
- Submit and follow up on trade license renewals, establishment cards, and Ejari registrations
- Liaise with Dubai Municipality, RTA, Ministry of Labour, and other regulatory authorities
- Manage labour contracts, quota requests, and WPS (Wage Protection System) compliance
- Handle new company registrations, amendments, and cancellations across all group entities
Administrative Duties
- Maintain and archive all employee documents, visa files, and government correspondence
- Coordinate with HR on onboarding, offboarding, and document clearance processes
- Manage office supplies, courier, and facility related vendor coordination
- Assist in drafting Arabic correspondence, official letters, and NOCs
- Support reception, visitor management, and internal department requests
- Maintain records of all government fees, fines, and renewal deadlines
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