Printer Technician – Konica Minolta
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
The Printer Technician joins the IT Solutions team in Dubai and specializes in Konica Minolta office printing products.
The role provides customer-facing installation, maintenance, troubleshooting, repair, software configuration, and servicing.
Key Skills for This Role
Full Job Posting
About the role
The Printer Technician joins the IT Solutions team in Dubai and specializes in Konica Minolta office printing products.
The role provides customer-facing installation, maintenance, troubleshooting, repair, software configuration, and servicing.
Work environment
- The role operates in an active field-service environment and includes significant walking, standing, bending, squatting, and driving during the working day.
Qualifications and experience
- A diploma or bachelor's degree in electrical engineering, electronics, computer engineering, or a related technical discipline is required.
- Previous office printing equipment servicing experience is preferred, and Konica Minolta product experience is highly preferred.
- Strong electrical and electromechanical knowledge, multi-meter use, and electrical schematic interpretation are required.
- Knowledge of computers, networks, colour theory, and relevant software applications is required.
- A valid driving licence, strong troubleshooting skills, customer-facing communication, time management, organization, and independent and team-based work ability are required.
Technical service and maintenance
- Provide technical support within agreed SLAs, diagnose Konica Minolta equipment issues, and perform preventive and corrective maintenance.
- Troubleshoot electrical and electromechanical components using diagnostic tools, including a multi-meter, and interpret electrical schematics.
- Install, remove, retrofit, and configure equipment and execute software loads, updates, and configurations.
- Use remote resolution and monitoring tools and complete repairs safely to required quality standards.
Customer support
- Act as the primary technical contact for assigned customers, manage service calls, provide responsive service, and maintain customer satisfaction.
- Maintain accurate records of service activity and equipment status and manage inventory of assigned work locations.
Team collaboration
- Work with the field support team, provide technical guidance on equipment repair procedures, support complex issue resolution, and follow company and equipment service standards.
Benefits and development
- Benefits include a company-provided mobile SIM, comprehensive medical insurance, and an annual air ticket.
- The employer describes career development opportunities and a professional, collaborative work environment.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Al Abbas Technical Supplies & Services
AV & Security Solutions Technician
, UAE
The employer is seeking an AV and Security Solutions Technician to install, configure, commission, maintain, troubleshoot, and repair IT, audiovisual, and security products at customer sites. The role requires technical
Production Printers Technician – Konica Minolta
, UAE
Al Abbas Technical Supplies & Services is seeking a customer-focused Production Printers Technician specializing in Konica Minolta office printing products. The role covers installation, maintenance, troubleshooting, rep
AV & Security Solutions Technician
, UAE
The employer is seeking an AV and Security Solutions Technician to install, configure, commission, maintain, troubleshoot, and repair IT, audiovisual, and security systems at customer sites. The role requires a technical
AV & Security Solutions Technician
, UAE
The employer is seeking an AV & Security Solutions Technician to install, configure, commission, maintain, troubleshoot, and repair IT, audiovisual, and security products at customer sites. The role requires technical tr