Principal/Sr. Principal AI Engineer - IT Business Applications
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Key skills for this role
Role Overview
We are hiring AI Engineers at the Principal and Senior Principal levels to join our IT Business Applications team.
This group builds and operates the technology platforms that power Marketing, Sales, and the full Lead-to-Cash lifecycle.
This is a solutions engineering role, not a data science or ML research role.
You will act as a hands-on technical leader who uses AI as building blocks—LLMs, agents, RAG, embeddings—to deliver production solutions that solve real business problems.
You will partner directly with business and product stakeholders, translate requirements into scalable architecture, and own delivery end-to-end from design through production operations.
You will move beyond traditional software engineering to design intelligent, agentic workflows that revolutionize our Go-To-Market (GTM) and customer experience processes—ensuring our platforms are the most secure and efficient in the industry, directly improving operational revenue generation.
Key Skills for This Role
Full Job Posting
Qualifications
- Required Experience:
- Principal: 12+ years of experience (or 8+ with a Master's degree).
- Sr. Principal: 15+ years of experience (or 12+ with a Master's, 8+ with a PhD).
- Technical Leadership: Track record of architecting and shipping complex, enterprise-grade distributed systems and full-stack AI platforms.
- Technical Mastery: Expert Python capabilities plus mastery of additional core languages (Go, Java, Node.js). Deep expertise in cloud-native microservices (AWS/Azure/GCP) and distributed architecture.
- AI & Agentic Systems: Proven mastery of LLMs (GPT-4, Llama 3, Claude), orchestration (LangChain, LangGraph), multi-agent architectures, and dynamic retrieval pipelines.
- Domain & Strategy: Strong evaluation, and fine-tuning/RAG patterns.
- Education: Bachelor's, Master's, or PhD in Computer Science or a related field.
- Compensation Disclosure
- The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
- Our Commitment
- We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
- We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
- Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- All your information will be kept confidential according to EEO guidelines.
About Palo Alto Networks
Palo Alto Networks is a cybersecurity company. It develops platforms and services that help organizations protect networks, cloud environments, endpoints and security operations, and it also provides threat intelligence and incident response services.
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