Manager, Consulting Services - MIM
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Key skills for this role
Role Overview
The Professional Services (PS) Consulting Manager serves as a key leader within our Machine Identity delivery organization, leading a high-performing team of consultants dedicated to driving customer success and service growth.
This role bridges strategic leadership, business acumen, and deep technical expertise across Machine Identity Management (MIM), proprietary product suites, and custom development.
As the connective tissue between customers, internal product/engineering teams, and delivery consultants, you will oversee the full engagement lifecycle—from initial scoping and technical solution design through implementation and final execution.
Key Skills for This Role
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Qualifications
- Required Qualifications
- 9+ years of experience in Professional Services, Technical Consulting, or Systems Integration.
- 2+ years of experience in a team leadership or direct people management role.
- Deep expertise in Machine Identity Management (MIM), PKI, SSL/TLS certificate automation, and SSH key management.
- Hands-on background in software development, REST APIs, scripting (Python, PowerShell, or Go), and enterprise integrations.
- Strong track record in SOW creation, effort estimation, margin tracking, and managing utilization targets.
- Function as the primary bridge between field consulting operations and internal Product Management and Engineering teams.
- Exceptional verbal and written communication skills with experience presenting complex technical concepts to C-level executives.
- Preferred Qualifications
- Experience with zero-trust security frameworks and the application of Artificial Intelligence in cybersecurity, development and automation.
- Familiarity with DevOps tools, cloud infrastructure (AWS/Azure/GCP), and IAM platforms.
- Compensation Disclosure
- The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
- Our Commitment
- We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
- We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
- Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- All your information will be kept confidential according to EEO guidelines.
About Palo Alto Networks
Palo Alto Networks is a cybersecurity company. It develops platforms and services that help organizations protect networks, cloud environments, endpoints and security operations, and it also provides threat intelligence and incident response services.
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