Principal Specialist, Technology Operations Solutions

Role overview

P2P solution delivery

• Capture requirements for procurement, supplier, contract, invoice, approval, payment, and operational support initiatives.
• Define solution plans, work packages, and quarterly value milestones with architects and domain stakeholders.
• Resolve technical, functional, and integration issues affecting delivery outcomes, adoption, or business value.

Delivery and quality oversight

• Provide technical direction, design clarification, and quality oversight to delivery teams.
• Guide engineers, analysts, digital specialists, data teams, and external delivery partners.
• Validate functional, performance, control, data, integration, and quality expectations.
• Support deployments, stabilization, transition-to-run activities, and ongoing solution management.

Domain and TechOps initiatives

• Shape initiative scope, value hypotheses, success measures, and delivery priorities with domain and business stakeholders.
• Align initiatives with KPIs, business value outcomes, control requirements, and transformation priorities.
• Surface technical trade-offs, risks, interdependencies, and constraints early.

Integrated solution design

• Ensure P2P solutions are scalable, integrated, secure, and aligned with enterprise architecture standards.
• Coordinate platform, integration, data, cybersecurity, ERP, analytics, and application dependencies.
• Confirm support for master data quality, workflow automation, controls, auditability, reporting, and enterprise integration.
• Maintain consistency between solution design, operational support, and long-term TechOps manageability.

Minimum qualifications

• Bachelor’s or Master’s degree in a related discipline such as computer science, information technology, engineering, supply chain, or procurement.
• Minimum 5–10 years of experience in technical, analytics, technology delivery, solution design, digital transformation, or enterprise application delivery.
• Experience owning solution design, guiding delivery teams, resolving integration issues, and translating business needs into technical solutions.
• Exposure to P2P, procurement, supply chain, ERP, workflow automation, data, analytics, or technology operations is preferred.

Skills that matter

• Technical solution architecture and solution design ownership.
• P2P domain understanding across procurement, supplier, contract, invoice, approval, and payment processes.
• Requirements capture, problem structuring, value hypothesis development, and delivery planning.
• Systems thinking, cross-domain integration, workflow automation, data quality, and enterprise platform alignment.
• Risk, dependency, issue, trade-off, and stakeholder management.
• Clear communication with business, delivery, platform, and architecture stakeholders.

Success measures