Premium Coordinator - Sports (Freelance)
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Key skills for this role
About the Role
Coca-Cola Arena seeks a Premium Coordinator to lead premium hospitality experiences for sports events. The role involves managing suite holders, VIP guests, and driving revenue growth.
Key Skills for This Role
Responsibilities
- Lead the development and execution of client account management, premium experiences, and sports partnership management
- Drive revenue growth and position the arena as a premium destination for sports events
- Oversee sports division operations and coordinate with internal departments for seamless event execution
- Generate revenue growth within Coca Cola Arena premium hospitality zones
- Coordinate and manage execution of sports premium hospitality experiences
- Evaluate and improve premium guest experience
- Create strategies to increase revenue from premium products such as suites, club seats, memberships, and VIP packages
- Manage relationships for Dubai Basketball suite holders, annual seat holders, VIP guests and other stakeholders
- Provide personalized concierge level service for premium guests including ticketing, welcome services, parking and pre/post event activities
- Serve as lead point of contact for all Dubai Basketball premium spaces
Requirements
- Degree in hospitality management, Sports Management, Account Management or relevant subject preferred
- Minimum five years’ experience in a similar role or Sports Management
- Previous experience in the UAE, preferably in the event industry
- Excellent oral and written communication skills
- Fluent in English
- Arabic is a plus
- Must have own visa/sponsorship
Full Job Posting
About The Role
- Legends Global teams are problem solvers and thrive on developing events that create opportunity and connection.
- This role involves leading premium experiences, sports partnership management, and driving revenue growth.
Key Areas of Responsibility
- Coordinating and managing the execution of sports premium hospitality experiences.
- Continuously evaluating and improving premium guest experience.
- Creating strategies to increase revenue from premium products.
- Relationship Management for Dubai Basketball suite holders, annual seat holders, VIP guests and other stakeholders.
- Ensuring timely communication with partners and suite holders.
- Identifying premium improvements across all Elevate products from guest feedback.
- Providing personalized and concierge level service for premium guests.
- Proactively anticipating guest needs and ensuring prompt resolution of complaints.
- Serving as the lead point of contact for all Dubai Basketball premium spaces.
- Building and maintaining strong, long lasting client relationships.
- Cultivating and maintaining positive relationships with premium guests.
Qualifications
- Degree in a relevant subject preferred (e.g., hospitality management, Sports Management, Account Management).
Experience
- Minimum five years’ experience in a similar role or Sports Management.
- Previous experience in the UAE, preferably in the event industry.
- Excellent oral and written communication skills.
- Fluent in English.
- Arabic is a plus.
Personal Qualities
- Friendly and amicable personality.
- Excellent listening and communication skills.
- Excellent internal and external stakeholder management skills.
- Excellent personal presentation and grooming.
- Willingness to work as a team member and accept direction.
- Can do attitude without compromise of safety.
- Ability to work under pressure and meet deadlines.
Additional Notes
- This role is on a freelancer agreement and requires the candidate to have their own visa/sponsorship.
- Open to UAE National applicants.
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