Performance Manager - Activix & Matador
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Key skills for this role
About the Role
TRADER Corporation is seeking a Performance Manager to develop and maintain customer relationships for AutoSync's CRM product, Activix. The role involves strategic account planning, performance reviews, training, and customer success.
Key Skills for This Role
Responsibilities
- Develop understanding of client's business goals and implement effective dealership processes
- Conduct monthly performance reviews to maintain client relationships and monitor product performance
- Build trust and strong relationships with dealers to ensure high product adoption and retention
- Ensure correct and timely updates within Activix client CRM for account management and KPIs
- Train dealership personnel to ensure strong adoption and engagement with AutoSync software products
Requirements
- University degree or previous sales experience
- 2+ years of automotive industry experience, ideally within a dealership or with another CRM provider
- 2+ years of account management experience
- Comfortable working autonomously and prioritizing deliverables
- Ability to use quantitative and qualitative metrics to communicate progress
- Experience communicating with dealership personnel
- Excellent presentation and communication skills
- Ability to travel to Vancouver, BC 5 10 days per month
Full Job Posting
Company Overview
- TRADER Corporation is a Canadian leader in digital automotive solutions.
- Brands include AutoTrader.ca, AutoSync, Dealertrack Canada and CMS.
- We are seeking a Performance Manager to develop and maintain customer relationships for AutoSync's CRM product, Activix.
What You'll Do
- Develop understanding of client's business goals and implement effective dealership processes.
- Conduct monthly performance reviews to maintain client relationships and monitor product performance.
- Build trust and strong relationships with dealers to ensure high product adoption and retention.
- Ensure correct and timely updates within Activix client CRM for account management and KPIs.
- Train dealership personnel to ensure strong adoption and engagement with AutoSync software products.
What You'll Need
- University degree or previous sales experience.
- 2+ years of automotive industry experience, ideally within a dealership or with another CRM provider.
- 2+ years of account management experience.
- Comfortable working autonomously and prioritizing deliverables.
- Ability to use quantitative and qualitative metrics to communicate progress.
- Experience communicating with dealership personnel.
- Excellent presentation and communication skills.
- Ability to travel to Vancouver, BC 5 10 days per month.
Compensation
- Expected compensation: CAD $75,000 $80,000.
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