People Operations Manager - Dubai
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Key skills for this role
About the Role
KAIZEN Asset Management Services is seeking an experienced People Operations Manager to lead all operational HR activities. The role oversees payroll, compliance, employee lifecycle management, policy governance, and employee relations.
Key Skills for This Role
Responsibilities
- Lead People Operations Function: Own and lead the end to end People Operations function
- Ensure Compliance & Governance: Guarantee full adherence to UAE Labour Law, MOHRE regulations, and company policies
- Manage Payroll & Compensation Administration: Oversee monthly payroll processing ensuring accuracy and timeliness
- Oversee Employee Lifecycle Management: Lead all stages of the employment journey from offer issuance to offboarding
- Enhance Onboarding & Offboarding: Design, coordinate, and continuously improve onboarding processes
- Lead Employee Relations: Act as the primary point of contact for employee relations matters
Requirements
- Bachelor's in HR, Business Administration, or related field
- 7 10+ years of progressive HR experience, including minimum 3 years in a senior role
- Deep knowledge of UAE Labour Law, MOHRE regulations, Dubai government frameworks, immigration procedures, and local HR practices
- Proficient across HR Operations, Employee Relations, Payroll, Compliance, Recruitment, Compensation & Benefits, and Performance Management
- Excellent written/spoken English
- Skilled in HR software and MS Office suite
Full Job Posting
Role Overview
- The People Operations Manager serves as the operational backbone of the People & Culture function.
- You will lead and oversee all people operations activities — including payroll, compliance, employee lifecycle management, policy governance, and employee relations.
- This role focuses on delivering a seamless, compliant, and positive employee experience from hire to exit.
Key Responsibilities
- Lead People Operations Function: Own and lead the end to end People Operations function; serve as the main point of contact for all operational HR matters.
- Ensure Compliance & Governance: Guarantee full adherence to UAE Labour Law, MOHRE regulations, and company policies.
- Manage Payroll & Compensation Administration: Oversee monthly payroll processing ensuring accuracy and timeliness.
- Oversee Employee Lifecycle Management: Lead all stages of the employment journey — from offer issuance, contract management, and onboarding through promotions, transfers, and offboarding.
- Enhance Onboarding & Offboarding: Design, coordinate, and continuously improve onboarding processes to deliver a positive first experience.
- Lead Employee Relations: Act as the primary point of contact for employee relations matters.
Key Skills & Competencies
- Strong communication, influence, and stakeholder management
- Critical thinking, problem solving, and decision making
- Continuous improvement mindset
- Ability to build strong business partnerships
- Adaptability, resilience, and sound professional judgment
- HRIS administration and system management
- Advanced Excel, operational reporting, and dashboard management
- Process mapping, documentation, and workflow design
- Data analysis and record integrity
- Policy development, implementation, and governance
Requirements
- Education: Bachelor's in HR, Business Administration, or related field; CIPD Level 5+, SHRM certification, or Master's degree highly preferred
- Experience: 7 10+ years of progressive HR experience, including minimum 3 years in a senior role; proven track record in the Dubai market
- Regulatory Expertise: Deep knowledge of UAE Labour Law, MOHRE regulations, Dubai government frameworks, immigration procedures, and local HR practices
- Core Functional Skills: Proficient across HR Operations, Employee Relations, Payroll, Compliance, Recruitment, Compensation & Benefits, and Performance Management
- Soft & Technical Skills: Excellent written/spoken English; Arabic proficiency is a plus. Skilled in HR software and MS Office suite
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