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People & Culture Coordinator - Engagement & Operations

Accor
Doha, QAT
Full Time
Mid
Onsite
2 weeks ago
HR OperationsEmployee EngagementHRISMicrosoft OfficeOnboardingEmployee Relations
Free

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Company Description

  • Raffles Hotels & Resorts is a legendary brand since 1887, offering intimate luxury and bespoke service.
  • Fairmont Hotels & Resorts operates 90 properties in 30 countries, blending contemporary style with warm hospitality.
  • Raffles & Fairmont Doha are two luxury brands united within the iconic Katara Towers.

About the Application Process

  • After applying, candidates will receive an email from AssessFirst to create a profile and complete a questionnaire.

Job Description

  • The People & Culture Coordinator supports HR operations and employee engagement across the full employee lifecycle.
  • The role coordinates onboarding, employee documentation, HR systems, and administrative processes.
  • The coordinator organizes employee engagement initiatives, wellness programs, recognition activities, and internal events.

Key Responsibilities

  • Support day to day operations of the People & Culture department.
  • Coordinate employee engagement initiatives, recognition programs, wellness activities, and internal events.
  • Serve as first point of contact for employee inquiries on HR policies, procedures, and benefits.
  • Assist in planning and executing employee celebrations, town halls, and People & Culture campaigns.
  • Coordinate end to end onboarding process.
  • Maintain accurate employee records, HR files, and data within HRIS.
  • Prepare employment related letters, certificates, and other HR correspondence.
  • Monitor employee documentation for compliance with company policies and local labor regulations.
  • Generate HR reports, maintain departmental trackers, and support audits.
  • Assist in implementing People & Culture policies, procedures, and process improvements.
  • Collaborate with department leaders to support HR initiatives and address employee related matters.
  • Promote a positive workplace culture through employee engagement, inclusion, and effective communication.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field.
  • Minimum 1 2 years of experience in Human Resources, People & Culture, or similar role, preferably in hospitality.
  • Strong knowledge of HR operations, employee engagement, and HR best practices.
  • Familiarity with HRIS systems and Microsoft Office applications.
  • Creative mindset for developing employee engagement initiatives and internal communication campaigns.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management skills.
  • High level of professionalism, discretion, and ability to handle confidential information.
  • Detail oriented with excellent administrative and problem solving skills.
  • Knowledge of local labor laws is an advantage.
  • Fluent in English; additional languages are an advantage.

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