Patient Support Assistant

Completion of high school diploma or equivalent required Experience

Minimum 1 year experience in customer service, forward facing and interactions with the public is an asset

Emergency Department experience an asset

Non Violent Crisis Prevention (CPI) training an asset

Self-starter with a positive nature, pleasant disposition, a can-do attitude and be a strong team player

Demonstrated excellence in interpersonal and customer service skills

Excellent verbal/written communication skills

Effective problem solving and critical thinking skills

Ability to prioritize workload with varying deliverables

Ability to work both within a team and independently with minimal supervision

Must maintain confidentiality pertaining to patients and staff

Ability to work flexible hours including weekends, afternoons, evening and midnight shifts

Adherence to policy and procedures related to health and safety and patient safety

Ability to push and pull wheeled equipment and moveable carts