Patient Coordinator (Dental Clinic)
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Key skills for this role
About the Role
A leading dental healthcare group in Dubai is seeking energetic Patient Coordinators to manage appointments, coordinate treatment plans, and ensure excellent patient experience. Candidates need a Bachelor's degree or diploma and previous experience in a patient coordinator or customer service role.
Key Skills for This Role
Responsibilities
- Welcome and assist patients in a professional manner
- Schedule and coordinate appointments efficiently
- Handle patient inquiries via phone, email, and WhatsApp
- Follow up with patients regarding appointments and treatment plans
- Coordinate with dentists and clinic staff to ensure smooth patient flow
- Explain treatment plans, packages, and payment options to patients
- Maintain accurate patient records and documentation
- Support clinic administration and front desk operations
- Ensure high levels of patient satisfaction and service excellence
Requirements
- Bachelor's Degree or Diploma in any relevant field
- Previous experience as a Patient Coordinator, Receptionist, Customer Service Executive, or Healthcare Administrator preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Good computer knowledge and administrative skills
- Positive attitude and professional appearance
- Fluent English communication skills
Full Job Posting
Job Summary
- A leading dental healthcare group in Dubai is looking for energetic, customer focused, and professional Patient Coordinators to join our growing team.
- The ideal candidate will be responsible for managing patient appointments, coordinating treatment plans, handling inquiries, and ensuring an excellent patient experience from consultation through treatment completion.
Responsibilities
- Welcome and assist patients in a professional manner
- Schedule and coordinate appointments efficiently
- Handle patient inquiries via phone, email, and WhatsApp
- Follow up with patients regarding appointments and treatment plans
- Coordinate with dentists and clinic staff to ensure smooth patient flow
- Explain treatment plans, packages, and payment options to patients
- Maintain accurate patient records and documentation
- Support clinic administration and front desk operations
- Ensure high levels of patient satisfaction and service excellence
Requirements
- Bachelor's Degree or Diploma in any relevant field
- Previous experience as a Patient Coordinator, Receptionist, Customer Service Executive, or Healthcare Administrator preferred
- Experience in a Dental Clinic is an advantage
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Good computer knowledge and administrative skills
- Positive attitude and professional appearance
- Fluent English communication skills
Salary & Benefits
- Salary: AED 4,000 per Month
- Attractive Incentive Structure
- Employment Visa Provided
- Medical Insurance Provided
- DHA Activation Provided by the Facility
- One Weekly Off
- Working Hours: As Per Clinic Schedule
Work Locations
- Jumeirah Village Circle (JVC), Dubai
- Jumeirah Lake Towers (JLT), Dubai
Application Notes
- Interested candidates may send their updated CV to: gopi@epds dubai.com
- Immediate Joiners Preferred
- Only shortlisted candidates will be contacted.
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