Clinic Receptionist
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Key skills for this role
About the Role
A leading healthcare facility in Dubai seeks a Clinic Receptionist to manage front desk operations, patient appointments, and administrative tasks. Requires previous healthcare reception experience, valid UAE visa, and immediate availability.
Key Skills for This Role
Responsibilities
- Welcome and assist patients in a professional and friendly manner
- Manage patient appointments, registrations, and follow up schedules
- Answer incoming phone calls, WhatsApp inquiries, and emails
- Verify patient information and maintain accurate medical records
- Coordinate with doctors, nurses, and other clinic staff to ensure smooth daily operations
- Handle billing, payments, invoices, and insurance related documentation when required
- Maintain patient confidentiality in accordance with healthcare standards
- Ensure the reception area is clean, organized, and welcoming
- Respond to patient inquiries and resolve concerns professionally
- Perform general administrative and front desk duties as assigned
Requirements
- Previous experience as a Clinic Receptionist or in a healthcare customer service role is preferred
- Must have a valid UAE own visa
- Available to join immediately
- Excellent communication skills in English
- Good computer skills and proficiency in Microsoft Office
- Experience with clinic or hospital management systems is an advantage
- Strong organizational, multitasking, and interpersonal skills
- Professional appearance and positive attitude
Full Job Posting
Job Summary
- A leading healthcare facility in Dubai is looking for a Clinic Receptionist to join the team immediately. The ideal candidate should have excellent communication and customer service skills, experience in a medical or healthcare environment, and the ability to manage front desk operations efficientl
Key Responsibilities
- Welcome and assist patients in a professional and friendly manner.
- Manage patient appointments, registrations, and follow up schedules.
- Answer incoming phone calls, WhatsApp inquiries, and emails.
- Verify patient information and maintain accurate medical records.
- Coordinate with doctors, nurses, and other clinic staff to ensure smooth daily operations.
- Handle billing, payments, invoices, and insurance related documentation when required.
- Maintain patient confidentiality in accordance with healthcare standards.
- Ensure the reception area is clean, organized, and welcoming.
- Respond to patient inquiries and resolve concerns professionally.
- Perform general administrative and front desk duties as assigned.
Requirements
- Previous experience as a Clinic Receptionist or in a healthcare customer service role is preferred.
- Must have a valid UAE own visa.
- Available to join immediately.
- Excellent communication skills in English.
- Good computer skills and proficiency in Microsoft Office.
- Experience with clinic or hospital management systems is an advantage.
- Strong organizational, multitasking, and interpersonal skills.
- Professional appearance and positive attitude.
Salary & Benefits
- Salary: AED 5,000 – 6,000 per month (Based on Experience)
- Competitive Salary
- Professional Working Environment
- Annual Leave & End of Service Benefits as per UAE Labour Law
Work Location
- In person
How to Apply
- Interested candidates who meet the above requirements are invited to send their updated CV to: gopi@epds dubai.com
- Subject: Application – Clinic Receptionist With Photo
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