Patient Coordinator
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Welcome and assist patients while providing a professional and friendly experience.
- Schedule, confirm, and manage patient appointments.
- Coordinate between patients, doctors, nurses, and other departments.
- Register patients and maintain accurate patient records.
- Handle patient inquiries by phone, email, and in person.
- Explain clinic services, procedures, and appointment requirements.
- Coordinate insurance approvals and assist with insurance-related queries.
- Follow up with patients about appointments, reports, and treatment plans.
- Handle complaints and concerns professionally and escalate them when required.
- Prepare and maintain daily patient schedules and administrative reports.
- Support the clinic team with general administrative and customer service tasks.
Experience
- Three years of experience in UAE healthcare or medical work is required.
Work Location
- The work location is in person.
Pay
- Pay starts from AED 1.00 per month.
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