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indeed

OTP Security Specialist

Malues Trading LLC
Dubai, UAE
Full Time
Mid
Onsite
AED 5,000/month / month
3 weeks ago
OTP ManagementSecurity MonitoringHardware SecurityRecord KeepingAttention to DetailIntegrity
Free

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OTP ManagementSecurity MonitoringHardware Security
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Position Overview

  • The OTP Specialist belongs to the company’s independent Security Department.
  • This role is responsible for managing and distributing critical One Time Passwords (OTP) within business workflows, ensuring the security of all permission validations and transactional operations.
  • This position requires a candidate with a high sense of responsibility, a straightforward personal background, and absolute loyalty to the company.

Core Responsibilities

  • High Frequency Real time OTP Management: Simultaneously manage multiple secure mobile devices and hardware to ensure OTPs are retrieved immediately when validation requests are initiated by colleagues.
  • Precise Transmission: Strictly verify the source of requests and provide accurate codes to authorized cashiers or operations personnel, ensuring that payments, account openings, and permission changes proceed without delay.
  • Request Verification: Before releasing any code, verify the requester's identity and authorization levels against internal company lists.
  • Anti Fraud Monitoring: Identify any abnormal validation requests (e.g., unusual login times, frequent repetitive requests) and exercise the authority to suspend transmission if risk is suspected.
  • Physical Custody: Responsible for the physical safekeeping of all security hardware (SIM cards, mobile devices, authenticators) within the office; unauthorized access is strictly prohibited.
  • Uptime Assurance: Conduct daily checks on battery levels, signal stability, and network connectivity to ensure all validation channels remain functional.
  • Audit Trails: Maintain detailed records of every code issued (timestamp, requester, purpose, result) within Lark security tables.
  • Activity Reporting: Summarize daily validation volumes and any abnormal alerts for direct reporting to the Department Head before the end of each shift.
  • Information Secrecy: Strictly adhere to Non Disclosure Agreements (NDA); do not disclose validation logic or the quantity of security devices to external parties or unrelated internal departments.
  • Neutral Operation: Maintain an independent stance; do not participate in product or business operational decisions, focusing solely on the execution of security validation protocols.

Requirements

  • Personal Traits: Absolute loyalty, a clean/simple background, punctuality, and strong execution. These are the primary KPIs for this role.
  • Work Location: Must be based in Dubai and perform all duties within the Dubai office. Remote work is not permitted.
  • Technical Skills: Basic computer literacy and proficiency in using secure communication software.
  • Language Proficiency: Basic communication skills are sufficient.
  • Work Ethic: Ability to handle routine/repetitive tasks with high focus and discipline without deviating from established SOPs.

Benefits

  • Legal Compliance: Comply with all UAE Labour Law regulations and public holidays.
  • Salary Package: The salary package includes Housing and Transportation allowances.
  • Administrative Support: Company provided employment visa and medical insurance.
  • Annual flight allowance

Compensation & Benefits

  • Monthly Salary: 5,000 AED
  • Department: Independent Security Department
  • Work Location: Dubai Office
  • Reporting Line: Reports directly to CEO
  • Working hours: 10:00 22:00

How to Apply

  • If you are interested in this position, please submit your bilingual (English and Chinese) CV/resume to our recruitment team.
  • When submitting your application, please be sure to include your LinkedIn profile URL for our initial review.

Work Location

  • In person

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