Operations Support Coordinator - NSW
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About us
What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health, a leading Australian organisation in health, beauty and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative and trusted health and beauty services to Australians nationwide across retail, medi-aesthetics, digital health, wholesale and supply chain operations.
What you'll do
We have a fantastic opportunity for a driven and detail-oriented Operations Support Coordinator to join our Supply Chain team.
Reporting to the National Workforce Planning Manager, this role plays a key part in supporting the smooth day-to-day operations of our Distribution and Fulfilment Centres. You will provide critical administrative, workforce coordination, reporting and compliance support, enabling operational leaders to spend more time leading teams, driving performance and maintaining safety standards.
Working closely with Site Leaders, Operations Managers, Workforce Planning, Finance, Safety, Inventory and Procurement teams, you will help maintain operational efficiency, data accuracy and compliance across a fast-paced supply chain environment.
Other key responsibilities include, but are not limited to
- Coordinate workforce administration activities including rostering, timekeeping, attendance tracking and leave planning to support efficient site operations
- Review workforce and payroll-related data, proactively identifying and resolving exceptions to ensure accuracy and compliance
- Process invoices, purchase orders and purchasing administration in accordance with business processes and governance requirements
- Manage operational administration activities including consumables, packaging, cycle counts, pallet returns and key site record
- Prepare and maintain daily, weekly and monthly operational reports, dashboards and performance trackers, ensuring accuracy and timely distribution
- Coordinate compliance, audit and safety administration, including documentation management, evidence collection, action tracking and closure monitoring
- Partner with Workforce Planning, Finance, Procurement, Inventory and Operations teams to support continuous improvement, resolve administrative issues and maintain operational continuity
What you'll bring
Proven experience in operations administration, workforce coordination, logistics, warehousing, supply chain or a similar environment
Intermediate to advanced Excel skills and experience maintaining operational reports and dashboards
Strong written and verbal communication skills with the ability to build relationships across all levels
Experience coordinating workforce administration, rostering or timekeeping activities
Ability to identify issues, escalate risks and contribute to process improvements
Why us?
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, InstantScripts and Clear Skincare Clinics
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
Novated leasing options
Access to our Employee Assistance Program (EAP) available to all team members and their immediate family members, 24/7, 365 days a year
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives designed to empower you on your journey towards personal achievement and professional advancement.
About Wesfarmers Health
Australian health, beauty and wellness company serving consumers and pharmacies through retail, wholesale, aesthetics and digital health.
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