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Operations Manager

EIGER MARVEL HUMAN RESOURCES CONSULTANCIES
Abu Hail, UAE
Full Time
Manager
Onsite
AED 3,500 4,500/month / month
1 months ago
Recruitment OperationsCRM/ATS SystemsZohoHubSpotSalesforceMS Office
Free

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About Eiger Marvel

  • Eiger Marvel is a growing Human Resources and Recruitment Consultancy based in Dubai, focusing on ethical recruitment and high quality staffing solutions for corporate clients across the UAE.

Key Responsibilities

  • Oversee the day to day operations of the recruitment delivery cycle—from receiving a job order to candidate onboarding.
  • Manage and maintain agency database structures and CRM/ATS tools (e.g., Zoho, HubSpot, or Salesforce) to track recruiter productivity and pipeline metrics.
  • Ensure all placement and hiring operations strictly adhere to UAE Federal Decree Law No. 33 of 2021 (UAE Labor Law) and visa processing timelines.
  • Act as an escalation point for any operational bottlenecks between clients, candidates, and internal consultants.
  • Set, monitor, and report weekly/monthly Key Performance Indicators (KPIs) for the recruitment team.
  • Manage general office administration, data safety protocols, internal documentation, and support senior leadership in daily agency management.

Requirements

  • Minimum 2 to 4 years of proven operational or supervisory experience strictly within a Recruitment Agency or HR Consultancy in the UAE.
  • Solid understanding of UAE labor frameworks, corporate licensing, and employment visa processes.
  • Highly proficient in handling recruitment databases, ATS/CRM systems, and corporate tools (MS Office/Excel, cPanel, or digital infrastructure).
  • Strong leadership abilities, exceptional problem solving skills, and a process oriented mindset.
  • Flawless professional English (written and verbal). Ability to communicate in Urdu/Hindi is highly valued.
  • Candidates currently residing in the UAE and ready to join immediately or on short notice will be prioritized.

What We Offer

  • Salary: AED 4,000 – AED 4,500 per month (All inclusive).
  • Employment Visa and medical insurance as per UAE Labor Law.
  • A professional, structured, and growth oriented corporate environment.
  • Long term career progression pathway.

How to Apply

  • Please submit your updated CV highlighting your operational experience inside a Recruitment Agency.
  • Candidates without recruitment agency or HR consultancy operational backgrounds will not be shortlisted.

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