Operations Manager – Home Healthcare – Dubai
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Key skills for this role
About the Role
Al Manbaa Medical & Healthcare LLC seeks an experienced Operations Manager to oversee daily operations of home healthcare services in Dubai. The role involves managing nursing staff, ensuring compliance with DHA regulations, and improving operational efficiency.
Key Skills for This Role
Responsibilities
- Oversee day to day operations of home healthcare services
- Manage and coordinate nursing staff, caregivers, therapists, and support teams
- Ensure smooth scheduling and deployment of healthcare professionals for home visits
- Monitor operational performance and maintain high standards of patient care and service quality
- Ensure compliance with DHA regulations, healthcare policies, and company standards
- Handle client concerns, escalations, and service coordination effectively
- Coordinate with HR, medical teams, and administration for staffing and operational requirements
- Develop and implement operational strategies to improve efficiency and patient satisfaction
- Prepare operational reports, staff performance evaluations, and service analysis
- Support business growth initiatives and maintain strong client relationships
- Ensure proper documentation, reporting, and maintenance of healthcare records
- Monitor inventory, medical supplies, transportation, and operational logistics
Requirements
- Bachelor’s Degree in Healthcare Management, Business Administration, Nursing, or related field
- Minimum 5 years of experience in operations management, preferably in Home Healthcare or Healthcare industry
- Strong knowledge of DHA regulations and UAE healthcare standards
- Excellent leadership, communication, and organizational skills
- Proficiency in Microsoft Office and healthcare management systems
- UAE driving license will be an advantage
Full Job Posting
About Us
- Al Manbaa Medical & Healthcare LLC is a trusted home healthcare provider in the UAE, delivering compassionate and professional medical services since 2009.
- We specialize in home nursing, elderly care, physiotherapy, rehabilitation support, newborn care, caregiver services, and personalized healthcare solutions across the UAE.
Job Summary
- We are looking for an experienced and dynamic Operations Manager to oversee and manage the daily operations of our home healthcare services in Dubai.
- The ideal candidate should have strong leadership skills, healthcare operational experience, and the ability to manage multidisciplinary teams while ensuring excellent patient care and operational efficiency.
Key Responsibilities
- Oversee day to day operations of home healthcare services.
- Manage and coordinate nursing staff, caregivers, therapists, and support teams.
- Ensure smooth scheduling and deployment of healthcare professionals for home visits.
- Monitor operational performance and maintain high standards of patient care and service quality.
- Ensure compliance with DHA regulations, healthcare policies, and company standards.
- Handle client concerns, escalations, and service coordination effectively.
- Coordinate with HR, medical teams, and administration for staffing and operational requirements.
- Develop and implement operational strategies to improve efficiency and patient satisfaction.
- Prepare operational reports, staff performance evaluations, and service analysis.
- Support business growth initiatives and maintain strong client relationships.
- Ensure proper documentation, reporting, and maintenance of healthcare records.
- Monitor inventory, medical supplies, transportation, and operational logistics.
Requirements
- Bachelor’s Degree in Healthcare Management, Business Administration, Nursing, or related field.
- Minimum 5 years of experience in operations management, preferably in Home Healthcare or Healthcare industry.
- Strong knowledge of DHA regulations and UAE healthcare standards.
- Excellent leadership, communication, and organizational skills.
- Ability to manage multiple teams and operational activities efficiently.
- Strong problem solving and decision making abilities.
- Proficiency in Microsoft Office and healthcare management systems.
- UAE driving license will be an advantage.
Preferred Skills
- Experience in managing home healthcare operations in the UAE.
- Strong team management and coordination skills.
- Ability to work in a fast paced healthcare environment.
- Excellent client relationship management skills.
Job Type
- Full time
Why Join Us?
- Opportunity to work with a growing and reputable healthcare company.
- Supportive and professional work environment.
- Career growth and leadership opportunities.
Application Questions
- How many years of experience do you have in Operations Management?
- Do you have experience working in the Home Healthcare industry?
- Do you have experience managing healthcare staff such as nurses, caregivers, or therapists?
- Are you familiar with DHA regulations and UAE healthcare compliance requirements?
- Have you previously handled staff scheduling and operational coordination for home healthcare services?
Work Location
- In person
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