Operations Manager
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Key skills for this role
About the Role
Eiger Marvel Human Resources Consultancies seeks an Operations Manager to streamline internal recruitment workflows, manage daily office operations, and ensure compliance with UAE Labor Laws.
Key Skills for This Role
Responsibilities
- Oversee the day to day operations of the recruitment delivery cycle from job order to candidate onboarding
- Manage and maintain agency database structures and CRM/ATS tools to track recruiter productivity and pipeline metrics
- Ensure all placement and hiring operations adhere to UAE Labor Law and visa processing timelines
- Act as an escalation point for operational bottlenecks between clients, candidates, and internal consultants
- Set, monitor, and report weekly/monthly KPIs for the recruitment team
- Manage general office administration, data safety protocols, internal documentation, and support senior leadership
Requirements
- Minimum 2 to 4 years of proven operational or supervisory experience strictly within a Recruitment Agency or HR Consultancy in the UAE
- Solid understanding of UAE labor frameworks, corporate licensing, and employment visa processes
- Highly proficient in handling recruitment databases, ATS/CRM systems, and corporate tools (MS Office/Excel, cPanel, or digital infrastructure)
- Strong leadership abilities, exceptional problem solving skills, and a process oriented mindset
- Flawless professional English (written and verbal)
- Candidates currently residing in the UAE and ready to join immediately or on short notice
Full Job Posting
Job Title and Company
- Operations Manager – Recruitment Agency at Eiger Marvel Human Resources Consultancies L.L.C, Dubai, UAE (In Person)
Salary and Benefits
- Salary: AED 3,500 – AED 4,500 per month (All inclusive)
- Employment Visa and medical insurance as per UAE Labor Law
- Professional, structured, and growth oriented corporate environment
- Long term career progression pathway
Key Responsibilities
- Oversee the day to day operations of the recruitment delivery cycle—from receiving a job order to candidate onboarding
- Manage and maintain agency database structures and CRM/ATS tools (e.g., Zoho, HubSpot, or Salesforce) to track recruiter productivity and pipeline metrics
- Ensure all placement and hiring operations strictly adhere to UAE Federal Decree Law No. 33 of 2021 (UAE Labor Law) and visa processing timelines
- Act as an escalation point for any operational bottlenecks between clients, candidates, and internal consultants
- Set, monitor, and report weekly/monthly Key Performance Indicators (KPIs) for the recruitment team
- Manage general office administration, data safety protocols, internal documentation, and support senior leadership in daily agency management
Requirements
- Minimum 2 to 4 years of proven operational or supervisory experience strictly within a Recruitment Agency or HR Consultancy in the UAE
- Solid understanding of UAE labor frameworks, corporate licensing, and employment visa processes
- Highly proficient in handling recruitment databases, ATS/CRM systems, and corporate tools (MS Office/Excel, cPanel, or digital infrastructure)
- Strong leadership abilities, exceptional problem solving skills, and a process oriented mindset
- Flawless professional English (written and verbal). Ability to communicate in Urdu/Hindi is highly valued
- Candidates currently residing in the UAE and ready to join immediately or on short notice will be prioritized
Work Location
- In person
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