Operations Coordinator

Location

• Linden, New Jersey

Work Schedule

• Schedule fluctuates based on workloads during weekdays with afterhours / weekend work as needed

Responsibilities

• Research routes and book domestic and international shipments.
• Generate quotes and pricing for domestic and international shipments.
• Coordinate air, trucking, and ocean import/export moves.
• Prepare accurate transportation and export documents.
• Keep customers, carriers, warehouses, and global teams informed.
• Track shipments and act quickly when plans change.
• Maintain accurate files and build strong customer and vendor relationships.

Qualifications

• Experience in logistics, operations, customer service, events, or another time-sensitive environment is preferred, not required.
• Some familiarity with freight forwarding or air import/export is helpful.
• Strong organization and comfort managing multiple priorities.
• Basic Outlook and Excel skills, plus the ability to learn new systems.
• Flexibility for occasional overtime, weekends, on-call coverage, or project travel.

Additional Qualifications

• Detail-oriented: Accurate and thorough.
• Responsive: Acts quickly when timing matters.
• A strong communicator: Strong written and verbal communication skills.
• Eager to learn: Asks questions and welcomes feedback.
• A team player: Collaborates and jumps in when needed.
• Resourceful: Solves problems and stays calm under pressure.
• Growth-minded: Ready to learn and take on more.
• Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What The Rock-It Company Will Offer You

Benefits & Perks

• 18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
• 11 paid holidays per year
• Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
• Generous paid parental leave for all parents
• Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Continuing Education Reimbursement / Charitable Donation Matching
• The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
• Eligible for free tickets to client events, when available
• Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more
• The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment, Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@rockitcompany.com . Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state or local law pertaining to the employee’s state of employment.