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Operations Coordinator
Cleanaway Pty Ltd
Queensland, AUS
Full-time
Mid
Onsite
Discovered 1 weeks ago
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The Opportunity
We are excited to offer a seasoned Operations Coordinator an opportunity to join our team in Willawong, Brisbane . In this role, you will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.
Your success will be anchored in your communication and organisational skills, including people management, fostering a safety-first culture, and understanding transport and logistics operations. You will be a hands-on operational leader who enjoys working closely with drivers, customers, and stakeholders to drive continuous improvement across the business.
Key responsibilities include
- Acting as the first point of contact for day-to-day miscellaneous operational activities, liaising with operational and management staff to continuously improve service delivery, resolve issues, and evaluate new work opportunities.
- Conducting regular ride-alongs with drivers to identify opportunities for operational efficiency, reinforce safe work practices, and support service excellence.
- Undertaking site visits to complete risk assessments, ensure compliance with safety requirements, and proactively address customer service concerns or operational challenges.
- Booking repairs and coordinating maintenance activities for company assets, ensuring equipment remains safe, compliant, and in good working condition.
- Completing data entry of run sheets, reporting, and various daily administrative activities with a high degree of accuracy.
- Monitoring operational performance and identifying opportunities to improve productivity, service quality, and customer satisfaction.
About You
You'll bring a proactive, forward-thinking, and engaging demeanour with a genuine "can-do" attitude.
Strong analytical skills with the ability to interpret operational data, identify trends, draw meaningful conclusions, and implement practical solutions.
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