Key Account Manager – Business Development

This is an exciting opportunity to shape long-term partnerships with strategic Key Account customers across Melbourne, turning opportunities into innovative, sustainable solutions that support both current and future needs. As a relationship-led, consultative role, you’ll operate in a complex, multi-service environment going well beyond transactional sales to drive meaningful growth. You’ll play a pivotal role in winning new business and seamlessly transitioning customers into high-value, long-term partnerships that deliver lasting impact for both the customer and Cleanaway.

Build and manage strategic relationships with prospective key accounts, leading acquisition, onboarding, and long-term partnership development

Drive commercial outcomes through acquisition plans, contract governance, and delivery of quotes, tenders, and proposals with strong financial oversight

Identify, pursue, and convert new business opportunities while maintaining a structured sales pipeline and presenting tailored waste solutions

Unlock growth through cross-sell opportunities and collaborate with internal teams to deliver cohesive, customer-focused solutions

Ensure accurate CRM reporting, pipeline forecasting, and compliance with governance, safety, and Cleanaway standards

You are an experienced Key Account Manager or new business hunter with a strong business development mindset. You thrive in complex environments and understand how to balance customer value with commercial outcomes.

Proven success managing key, national or strategic accounts in complex B2B environments.

Experience in sectors such as FMCG, logistics, industrial services, infrastructure, environmental services or similar.

Strong business development capability, with a track record of growing accounts and converting opportunities into long-term partnerships.

Commercially astute, with strong negotiation, influencing and relationship management skills.

Ability to build trusted relationships with a broad range of internal and external stakeholders.

Strong CRM discipline, reporting capability and structured account planning skills.

We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

As a national, high growth, ASX-listed organisation with more than 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company. We are committed to achieving this while delivering industry-leading health, safety and environmental (HSE) performance.

Attractive salary package

Career development opportunities

Paid parental leave

Great company benefits : Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au .

Join us on our exciting journey towards a sustainable future .

Simply click the Apply button, and let's make a positive impact together.