Operations Assistant

The Role

Work Arrangement

• The role is fully remote in the United Arab Emirates.
• The stated employment type is full-time.
• The source describes the experience level as entry-level to mid-level.

Key Responsibilities

• Provide administrative and operational support and coordinate daily business activities and workflows.
• Maintain records, databases, documentation, electronic files, and operational systems.
• Track tasks, deadlines, requests, follow-ups, and outstanding issues.
• Prepare reports, spreadsheets, presentations, operational summaries, and performance information.
• Schedule meetings, prepare agendas, and record action items.
• Support data entry and maintain accurate, up-to-date information in CRM, ERP, and similar systems.
• Assist with purchasing, invoices, expenses, suppliers, vendor administration, payments, and compliance documentation.
• Support onboarding for employees, customers, vendors, and partners.
• Monitor operational processes and KPIs, identify discrepancies, and escalate issues appropriately.
• Assist with procedures, process improvement, workflow optimization, system implementation, and operational projects.
• Coordinate internal and external communications and support Sales, Customer Service, Finance, and Procurement requests.
• Handle confidential information, conduct basic research, prepare management information, and complete assigned duties.

Requirements

• Diploma or bachelor's degree in Business Administration, Management, Operations, Commerce, or a related field.
• 1–2 or more years of relevant operations, administration, coordination, or business support experience is preferred.
• Good understanding of business and operational processes.
• Familiarity with Microsoft Office, Google Workspace, CRM, ERP, or similar business systems.
• Strong organization, time management, attention to detail, analytical ability, communication, and interpersonal skills.
• Ability to coordinate across departments, manage multiple priorities, meet deadlines, and work independently remotely.
• Strong written and verbal communication skills in English.
• UAE or GCC experience is advantageous but not mandatory, and relevant certifications are not required.

What the Employer Offers

• Fully remote full-time work arrangement.
• Career growth and professional development opportunities.
• Exposure to business processes, modern systems, international teams, suppliers, and stakeholders.
• Flexible working environment.