Operations Administrator — Holiday Homes & Short-Term Rentals (Dubai)
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Key skills for this role
About the Role
NEATLY HOMES PROPERTY CARE LLC seeks an Operations Administrator to manage daily housekeeping operations for holiday homes in Dubai. The role combines office planning, client communication, and on-site property inspections.
Key Skills for This Role
Responsibilities
- Build and manage the daily cleaning schedule and team assignments
- Handle incoming calls and inquiries, responding to clients professionally
- Guide new clients through onboarding and set them up for a smooth start
- Coordinate teams and drivers across the city, tracking timings and adjusting routes as needed
- Maintain clear communication with clients on check ins, check outs and requests
- Inspect properties on site to ensure every home meets standard before guest arrival
- Keep accurate daily records, reports and photo documentation
- Monitor supplies and support the smooth running of daily operations
Requirements
- Experience in an administrative, coordination, customer service or operations role (hospitality or property an advantage)
- Excellent organisational and scheduling skills with strong attention to detail
- Confident, professional communicator in English, on the phone and in writing
- Comfortable working on site and starting early, including weekends and public holidays
- Based in Dubai with reliable personal transport
- Calm, dependable, and able to manage a busy day with many moving parts
Full Job Posting
Company Overview
- We are a premium property care company managing holiday homes and residences across Dubai to a hotel standard.
Key Responsibilities
- Build and manage the daily cleaning schedule and team assignments
- Handle incoming calls and inquiries, responding to clients professionally
- Guide new clients through onboarding and set them up for a smooth start
- Coordinate teams and drivers across the city, tracking timings and adjusting routes as needed
- Maintain clear communication with clients on check ins, check outs and requests
- Inspect properties on site to ensure every home meets standard before guest arrival
- Keep accurate daily records, reports and photo documentation
- Monitor supplies and support the smooth running of daily operations
Requirements
- Experience in an administrative, coordination, customer service or operations role (hospitality or property an advantage)
- Excellent organisational and scheduling skills with strong attention to detail
- Confident, professional communicator in English, on the phone and in writing
- Comfortable working on site and starting early, including weekends and public holidays
- Based in Dubai with reliable personal transport
- Calm, dependable, and able to manage a busy day with many moving parts
What We Offer
- AED 4,000 per month — a fixed monthly cash salary, paid in full
- A retention bonus for committed team members, discussed with shortlisted candidates
- A clear path to progress into a team lead role
- A professional team committed to high standards
How to Apply
- To be considered, please begin your application with a brief note on why this role suits you, and confirm your availability to start early in the mornings.
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