Online Aggregator Coordinator – F&B
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About the Role
We are looking for an Online Aggregator Coordinator to manage and support our F&B brand’s presence across food delivery platforms. The ideal candidate will be responsible for coordinating online orders, updating menus, monitoring platform performance, and supporting sales growth through delivery apps.
Key Skills for This Role
Full Job Posting
Job Description
We are looking for an Online Aggregator Coordinator to manage and support our F&B brand’s presence across food delivery platforms.
The ideal candidate will be responsible for coordinating online orders, updating menus, monitoring platform performance, and supporting sales growth through delivery apps.
Key Responsibilities
- Manage online delivery platforms such as Talabat, Snoonu, Rafeeq, Keeta, and similar apps
- Update menus, prices, items, descriptions, and photos across platforms
- Monitor online orders and coordinate with operations teams
- Track platform performance, ratings, reviews, and customer feedback
- Coordinate promotions, discounts, and online campaigns
- Communicate with aggregator account managers and platform support teams
- Prepare sales reports and performance summaries
- Ensure accurate product availability and smooth online order flow
Requirements
- Proven experience with online food delivery aggregators
- Good knowledge of F&B operations and delivery platforms
- Strong communication and coordination skills
- Good computer skills and reporting ability
- Ability to work under pressure and solve issues quickly
- Arabic and English communication skills preferred
Experience
- Minimum 2 years of experience in F&B online aggregator management, delivery platforms, or similar role preferred
Key Skills
- Delivery platform management
- Menu and pricing updates
- Online sales monitoring
- Customer feedback handling
- Reporting and coordination
- Problem-solving and multitasking
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