Network Operations Senior Advisor (Network Operations)

Position Objective

Network Operations Strategy

• Advise on long-term strategy, operational risk management, technology lifecycle investments, and operational governance.
• Translate trends such as 6G readiness, edge computing, and network slicing into operational roadmaps.
• Provide direction across mobile, fixed, transport, core and cloud, IT operations, cybersecurity, and OSS/BSS domains.
• Formulate AI/ML and AIOps strategies for predictive, generative, and closed-loop network operations.

AI, Data, and Automation

• Deploy AIOps platforms for telemetry ingestion, anomaly detection, predictive scaling, and automated operations.
• Evaluate generative AI and LLM applications for troubleshooting, root-cause analysis, and safe configuration scripting.
• Establish network data pipelines and ensure telemetry is clean, structured, real-time, and suitable for AI models.
• Ensure AI decisions remain auditable and explainable while supporting regulatory compliance and engineer trust.
• Foster AI capability development and advise on workforce skills needed for cognitive network operations.

NOC Transformation

• Transform siloed monitoring into a unified command center across fixed, mobile, transport, core, cloud, and IT domains.
• Optimize tiered support from automated remediation through specialist escalation using automation and AI-assisted diagnostics.
• Drive event correlation, deduplication, noise reduction, and focus on actionable service-impacting events.
• Own major incident management, including triage, war-room coordination, executive communication, and post-incident analysis.
• Ensure 24/7 resilience through staffing models, shift patterns, escalation matrices, and NOC-SOC integration.

Autonomous Operations and Governance

• Drive migration toward TM Forum Autonomous Network Level 4 and intent-driven closed-loop operations.
• Champion predictive maintenance, automated anomaly detection, automated root-cause analysis, and self-healing infrastructure.
• Identify structural inefficiencies, reduce OPEX, improve network quality of experience, and optimize RAN and site energy usage.
• Align workflows, information models, and open APIs with TM Forum ODA, including eTOM, SID, and the Functional Framework.
• Enforce and mature the FCAPS model through modern automated tooling.

Qualifications and Experience

• A bachelor’s degree in Telecommunications Engineering, Electronic Engineering, Computer Science, or a strictly related technical field is required.
• A master’s degree is highly preferred.
• At least 20 years of progressive telecommunications or closely related ICT experience is required.
• At least 5 years in a similar executive advisory capacity or senior management role within a Tier-1 telecom operator is required.
• Large-scale network transformation, automation, or modernization leadership with measurable outcomes is required.
• Deep fixed, mobile, transport, core, IT, and cybersecurity network knowledge is required.
• Large-scale 24/7 NOC transformation experience, including escalation, incident management, and modern tooling, is required.
• Knowledge of TM Forum ODA, eTOM, SID, the Functional Framework, and FCAPS is required.
• Knowledge of AIOps, AI/ML, NFV/SDN, and orchestration engines is required.
• PMP, ITIL, TOGAF, CCIE, or equivalent certifications are a plus.
• Excellent English is required; Arabic is an advantage.
• Strong executive communication, stakeholder management, adaptability, prioritization, organization, and performance-under-pressure skills are required.