Network Administrator II

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

An early career administrator who performs well defined operational tasks under guidance. Handles basic provisioning, monitoring, and ticket execution while building troubleshooting and change discipline skills.

Applicants must be authorized to work in the United States on a full-time basis

Support shipment/RMA coordination and site turn up checklists. May be called upon to support critical escalations and must be available during urgent IT incidents as needed. Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Perform routine configuration tasks (e.g., port turns, basic ACL changes) under supervision. Validate post change checks and perform basic connectivity tests.

Adhere to security and compliance guidelines at all times.

Shadow on call rotations and participate in post incident reviews to learn patterns.

Update inventory/CMDB records and assist with device labeling and documentation.

Follow incident/change procedures and maintain precise ticket notes.

Review alerts and tickets; triage issues and gather diagnostics for escalation.

Perform routine configuration tasks (e.g., port turns, basic ACL changes) under supervision.

Fulfill standard service requests (guest Wi Fi accounts, DHCP reservations, DNS entries) accurately.

Validate post change checks and perform basic connectivity tests.

Practice basic scripting and command line techniques to streamline routine work.

Support shipment/RMA coordination and site turn up checklists.

May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

0-1 years of experience in IT infrastructure or storage support (internships or equivalent projects welcome). Experience with ITSM/ticketing tools, documentation practices, and issue resolution.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent years of work experience.

Working knowledge of SAN/NAS fundamentals, fabrics, and storage provisioning.

Entry certifications (CCNA, Network+, Aruba/Juniper Associate) or progress toward them.

0-1 years of experience in IT infrastructure or storage support (internships or equivalent projects welcome).

Experience with ITSM/ticketing tools, documentation practices, and issue resolution.

Attention to detail, strong follow through, and effective communication skills.

Homelab or capstone projects (small campus/WLAN deployments, SD WAN labs).

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here

Ahold Delhaize USA is an equal opportunity employer.

Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.

Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com.