Multi-Property Assistant Sales Manager - Leisure
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marriott International seeks a Multi-Property Assistant Sales Manager for Leisure at Aloft Hotels in Dubai. The role involves supporting sales and marketing, handling guest calls, processing reservations, and up-selling to maximize revenue.
Key Skills for This Role
Responsibilities
- Contact appropriate individual or department to resolve guest calls, requests, or problems
- Use sales techniques that maximize revenue while maintaining existing guest loyalty, including up selling
- Determine and give complimentaries to guests as gifts for their patronage
- Promote awareness of brand image internally and externally
- Process requests for redeeming Marriott Rewards points
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Enter Marriott Rewards information into appropriate software when taking guest reservations
- Answer, record, and process all guest calls, requests, questions, or concerns
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
- Assist management in training and motivating employees; serve as a role model
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
Full Job Posting
Position Summary
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up selling. Determine and give compliment
Additional Responsibilities
- Assist management in training and motivating employees; serve as a role model.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Monitor the performance of others to ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marriott International
Hotel Cleanliness Expert
Dubai, UAE
Additional Information Job Number 26085924 Job Category Housekeeping & Laundry Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Located Remote
Clerk-Reservations
Saudi Arabia, KSA
Marriott International is hiring a Reservations Clerk to process reservation requests, changes, and cancellations. The role involves identifying guest needs, verifying availability, and maximizing revenue through sales t
Front Office Supervisor
Saudi Arabia, KSA
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest...
Telephone Sales Agent - InRoom Dining
Riyadh, KSA
POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the ori...
Mgr-Front Desk
Saudi Arabia, KSA
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchbo...
Hotel Cleanliness Supervisor
Riyadh, KSA
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determi...
AsstMgr-Front Office I
Saudi Arabia, KSA
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchbo...
Executive Sous Chef
, UAE
Marriott International seeks an Executive Sous Chef to lead kitchen operations at a property in Dubai. The role involves assisting in managing all food-related functions, ensuring high-quality product consistency, and ma
Hotel Cleanliness Expert
Dubai, UAE
Clerk-Reservations
Saudi Arabia, KSA
Front Office Supervisor
Saudi Arabia, KSA
Telephone Sales Agent - InRoom Dining
Riyadh, KSA
Mgr-Front Desk
Saudi Arabia, KSA
Hotel Cleanliness Supervisor
Riyadh, KSA
AsstMgr-Front Office I
Saudi Arabia, KSA
Executive Sous Chef
, UAE