Microsoft Dynamics Consultant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are hiring for Senior Dynamics 365 Consultant to join one of our major clients based out of UAE.
Key Skills for This Role
Full Job Posting
Overview
We are hiring for Senior Dynamics 365 Consultant to join one of our major clients based out of UAE.
Work Location- Abu Dhabi, UAE
Employment type- Contract- 12 months & extendable
Job Description
- Lead the design, configuration, and implementation of Dynamics 365 Customer Service solutions
- Collaborate with the Product Owner to understand backlog priorities, user stories, and product roadmap
- Translate business and product requirements into scalable and efficient technical solutions
- Implement and optimize Copilot (AI-powered features) to improve productivity and customer experience
- Leverage Power Platform (Power Apps, Power Automate) to extend functionality
Required Skills & Experience
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (mandatory)
- 5+ years of experience with Dynamics 365 Customer Service / Customer Engagement (CE)
- Proven hands-on experience with Dynamics 365 Copilot / AI capabilities
- Strong understanding of case management, SLAs, queues, and knowledge management
- Experience with Power Platform (Power Apps, Power Automate)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AIQU
Software Architect
Dubai, UAE
AIQU is hiring a Software and Architecture Engineer for a client in Dubai. The role requires 5+ years of experience delivering SaaS applications and cloud-native infrastructure, with expertise in Kubernetes, IaC, CI/CD,
IT-Engineer-(Bloomberg and AV Experience )
Abu Dhabi Emirate, UAE
AIQU is seeking a Level 1 IT Support Engineer with 1-2 years of experience in IT/Desktop Support, specifically with Bloomberg Terminal and Audio-Visual systems. The role involves providing onsite and remote technical sup
CyberArk Residential Engineer
Dubai, UAE
AIQU is hiring a CyberArk Residential Engineer for a major client in Dubai. The role requires expertise in CyberArk PAM Self Hosted, onboarding various platforms, and Secrets Management implementation.
Change Management Manager
Abu Dhabi Emirate, UAE
AIQU is hiring a Change Management Manager for a major client in Abu Dhabi, UAE. The role involves leading change management strategies for a new catering system implementation programme, focusing on employee engagement
Master Data Steward
Jeddah, KSA
AIQU seeks a Master Data Steward for a contract role in Jeddah, Saudi Arabia. The role involves maintaining high-quality master data across Item, Location, and Supplier domains, processing data requests, and collaboratin
Senior Product Manager
Dubai, UAE
AIQU is hiring a Senior Product Manager for a major client in UAE. The role involves product lifecycle management for enterprise internet and security services. Requires 10-20 years of experience in enterprise product ma
Senior Compliance Manager
Dubai, UAE
AIQU is hiring a Senior Compliance Manager for a major client in Dubai on a 3-4 month contract. The role requires 12+ years of compliance experience, team leadership, and expertise in compliance framework development, in
Automation Engineer
Doha, QAT
AIQU is looking for a mid-level Automation Engineer for an onsite project in Doha. The role requires 3–5 years of hands-on experience with Emerson DeltaV systems, including commissioning, system testing, maintenance, and
Software Architect
Dubai, UAE
IT-Engineer-(Bloomberg and AV Experience )
Abu Dhabi Emirate, UAE
CyberArk Residential Engineer
Dubai, UAE
Change Management Manager
Abu Dhabi Emirate, UAE
Master Data Steward
Jeddah, KSA
Senior Product Manager
Dubai, UAE
Senior Compliance Manager
Dubai, UAE
Automation Engineer
Doha, QAT