Change Management Manager
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Key skills for this role
About the Role
AIQU is hiring a Change Management Manager for a major client in Abu Dhabi, UAE. The role involves leading change management strategies for a new catering system implementation programme, focusing on employee engagement and adoption of new ways of working within Operations.
Key Skills for This Role
Responsibilities
- Apply a structured methodology and lead change management activities to support employees and key stakeholders to adopt change across Operational departments
- Conduct change impact and readiness assessments by stakeholder group
- Develop and deliver communication plans for change programmes
- Identify change risks and define change mitigation strategies
- Coach project teams and business representatives in managing change
Requirements
- Minimum 7 years experience delivering large scale business transformation focused on stakeholder management and change enablement
- Demonstrated experience in fostering a culture of change and strategic communications planning
- Extensive knowledge of change management theory, design, and execution
Full Job Posting
About Role
- This role will be working as part of the New catering system implementation programme, responsible for creating and implementing change management strategies and activities that maximise employee engagement and adoption of new ways of working within Operations.
Required Experience
- Must have a minimum of 7 years experience delivering large scale business transformation focused on stakeholder management and change enablement, preferably within an operation or an aviation environment.
- Demonstrated experience in fostering a culture of change and strategic communications planning; airline experience is preferable.
- Extensive knowledge of change management theory, design, and execution.
Job Responsibilities
- Apply a structured methodology and lead change management activities to support employees and key stakeholders to adopt change across Operational departments.
- Conduct change impact and readiness assessments by stakeholder group, evaluating the results to develop implementation approaches and plans which meet the specific needs of different groups.
- Ability to come up with creative approaches to embed change across departments with very different needs.
- Provide advice and recommendations to senior leaders about how to approach change for programmes specific to their area.
- Develop and deliver communication plans for change programmes, identifying and aligning communication needs of stakeholders to project milestones.
- Develop communications collateral e.g., SharePoint sites, FAQ libraries etc.
- Identify change risks and define change mitigation strategies to minimise impacts on go live/programme implementations.
- Undertake stakeholder analysis and execute stakeholder engagement strategies.
- Define change success metrics and use them to measure and monitor change progress.
- Coach project teams and business representatives in managing change.
- Develop change champion networks across Operations.
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