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Merchandise Manager

Apparel Group
Dubai, UAE
Full Time
Mid
3 days ago
E commerce MerchandisingOnsite TradingConversion OptimizationGoogle AnalyticsTableauCMS Platforms
Free

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E commerce MerchandisingOnsite TradingConversion Optimization
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Role Overview

  • The Manager – Online Merchandising is responsible for executing the onsite merchandising strategy across App and Web, ensuring an engaging, conversion driven customer journey.
  • This role focuses on category performance, campaign execution, search optimization, and day to day trading operations to drive revenue growth and enhance user experience.

Onsite Merchandising & Trading

  • Execute the onsite merchandising plan across homepage, category pages, brand pages, and landing pages.
  • Manage product sorting, filters/facets, recommendations, upsell and cross sell placements.
  • Ensure accurate product categorization and taxonomy alignment.
  • Maintain merchandising calendar in line with trade, marketing, and brand priorities.
  • Coordinate campaign launches, seasonal activations, and promotional events onsite.

Performance Monitoring & Optimization

  • Monitor daily, weekly, and monthly KPIs including traffic, conversion rate, AOV, sales, and engagement.
  • Identify underperforming categories and implement corrective actions.
  • Conduct regular audits of search functionality, navigation, and user journey.
  • Work closely with analytics teams to derive insights and recommend optimization initiatives.
  • Track ROI of onsite campaigns and promotional placements.

Customer Experience & Site Optimization

  • Ensure seamless user experience across desktop and mobile platforms.
  • Optimize search results, product discoverability, and filtering logic.
  • Identify opportunities to improve content placement and product visibility.
  • Support A/B testing initiatives for banners, sorting logic, and navigation improvements.

Cross Functional Collaboration

  • Work closely with Marketing, SEO, CRM, Creative, and Category teams to align trade priorities.
  • Coordinate with Product and Tech teams to resolve platform issues and implement enhancements.
  • Partner with supply chain and buying teams to manage stock led merchandising decisions.
  • Provide inputs for digital marketing campaigns to ensure onsite consistency.

Reporting & Governance

  • Prepare weekly and monthly performance reports with actionable insights.
  • Maintain documentation of merchandising guidelines and best practices.
  • Ensure onsite content accuracy, pricing correctness, and promotional compliance.
  • Monitor site functionality and escalate technical issues when required.

Qualification & Experience

  • 4–6 years of experience in e commerce or online merchandising.
  • Strong understanding of onsite trading, customer journey, and conversion optimization.
  • Experience working with analytics tools such as Tableau, Google Analytics (GA4) and reporting dashboards.
  • Familiarity with CMS platforms and merchandising tools.
  • Strong analytical mindset with the ability to translate data into actions.
  • Excellent cross functional communication and stakeholder management skills.
  • Experience in fashion, beauty, lifestyle, or multi brand retail is preferred.

Key Competencies

  • Commercial acumen
  • Data driven decision making
  • Attention to detail
  • Execution excellence
  • Stakeholder management
  • Customer first mindset

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