MCC Coordinator
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Key skills for this role
About the Role
The Emirates Group is seeking an MCC Coordinator to plan and execute administration functions for the Maintenance Control Centre, ensuring optimal resource deployment for 24-hour shift operations.
Key Skills for This Role
Responsibilities
- Provide operational information to Engineers, Third Party Airline customers, Technicians/Mechanics regarding aircraft status and ground equipment
- Notify internal and external third parties regarding operational requirements such as aircraft weighing, tow ins/tow outs, water/waste servicing, fuelling/de fuelling
- Prepare daily aircraft allocation sheets for EK and third party aircraft, highlighting specialist technical support requirements
- Provide logistic support through control/distribution of ramp vehicles, laptops, and mobile phones to Licensed Aircraft Engineers
- Update and report faults of IT equipment such as cameras and mobile phones
- Coordinate Lost and Found items with the EK Terminal team
- Monitor Tech log debrief messages and update Minimum Equipment List Deferred Defects status in EIRIS on a 24 hour basis
- Monitor Delay reports and ESRs from outstations, process and distribute accordingly
- Ensure documents and reports are ready for Maintenance Control Duty Manager perusal
- Incorporate revisions to engineering technical documentation in Compliance Monitoring controlled manuals
- Maintain and update laptops/AOG bags and various MCC documents/files
- Support AOG situations by liaising and coordinating with internal and external stakeholders to arrange deployment of the Rapid Response Unit team
Requirements
- 12 years schooling or equivalent
- More than 4 years of experience in Engineering: Compliance Monitoring / Maintenance Control Centre
- Proficient on MS packages and company systems (TER/ROS) & Resource Management Systems
- Thorough knowledge of Base Maintenance activities
- Ability to quickly grasp the impact of every situation and take very quick action
Full Job Posting
Job Purpose
- As MCC (Maintenance Control Centre) Coordinator you will plan and execute the administration function in accordance with company regulations related to leave distribution and manpower resources deployment.
- To ensure optimum utilisation of resources to cover the 24 hours shift operations whilst maintaining an effective quality service delivery, in adherence with the SOP.
In this role you will
- Regularly provides operational information to Engineers, Third Party Airline customers/Technical representatives, Technicians/Mechanics regarding aircraft status and ground equipment.
- Be responsible for notifying internal and external third parties in respect to any operational requirements.
- Be responsible for preparation of daily aircraft allocation sheets both EK and third party aircraft.
- Provides logistic support through the control/distribution of ramp vehicles, laptops and mobile phones to the Licenced Aircraft Engineers (LAE's).
- Be responsible for the updates and fault reporting of all IT equipment or items such as cameras and mobile phones.
- Coordinates any Lost and Found items with the EK Terminal team.
- Monitor Tech log debrief messages and update Minimum Equipment List Deffered Defects (MEL DD) status continuously in EIRIS on 24 hour basis.
- Monitor all Delay reports & ESRs' received from outstations process and distribute accordingly.
- Ensure all documents and report are kept ready for Maintenance Control Duty Manager (MCDM) perusal in a timely manner.
- Incorporate revisions to engineering technical documentation in Compliance Monitoring (CM) controlled manuals.
- Maintain and update laptops/ Aircraft On Ground (AOG) bags and various MCC documents/files.
- Support any AOG situation by liaising and coordinating with the concerned internal and external stakeholders to arrange deployment of the Rapid response Unit (RRU) team.
Qualification
- 12 years schooling or equivalent.
- More than 4 years of experience in Engineering: Compliance Monitoring /Maintenance Control Centre.
- Should be proficient on MS packages and company systems (TER/ROS) & Resource Management Systems.
- Thorough knowledge of Base Maintenance activities.
- Must have the ability to quickly grasp the impact of every situation and take very quick action.
Salary & benefits
- Join us in Dubai and enjoy an attractive tax free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
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