MCC Coordinator
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Key skills for this role
About the Role
Emirates is seeking an MCC Coordinator to plan and execute administration functions for the Maintenance Control Centre. The role involves coordinating aircraft status updates, resource deployment, and logistical support for 24-hour shift operations.
Key Skills for This Role
Responsibilities
- Provide operational information to Engineers, Third Party Airline customers, and Technicians regarding aircraft status and ground equipment
- Notify internal and external third parties about operational requirements such as aircraft weighing, tow ins, tow outs, water/waste servicing, fuelling/de fuelling
- Prepare daily aircraft allocation sheets for EK and third party aircraft, highlighting specialist technical support requirements
- Provide logistic support through control/distribution of ramp vehicles, laptops, and mobile phones to Licenced Aircraft Engineers
- Update and report faults of IT equipment such as cameras and mobile phones
- Monitor Tech log debrief messages and update Minimum Equipment List Deferred Defects status in EIRIS on a 24 hour basis
- Incorporate revisions to engineering technical documentation in Compliance Monitoring controlled manuals
- Support AOG situations by liaising and coordinating with internal and external stakeholders to deploy the Rapid Response Unit team
Requirements
- 12 years schooling or equivalent
- More than 4 years of experience in Engineering: Compliance Monitoring / Maintenance Control Centre
- Proficient on MS packages and company systems (TER/ROS) & Resource Management Systems
- Thorough knowledge of Base Maintenance activities
- Ability to quickly grasp impact of situations and take quick action
Full Job Posting
Job Purpose
- Plan and execute administration function in accordance with company regulations related to leave distribution and manpower resources deployment for 24 hour shift operations.
In This Role You Will
- Regularly provides operational information to Engineers, Third Party Airline customers/Technical representatives, Technicians/Mechanics regarding aircraft status and ground equipment through e mails, landline phones or mobile phones.
- Be responsible for notifying internal and external third parties in respect to any operational requirements such as preparation for aircraft weighing, tow ins and tow outs, water/waste servicing, fuelling/de fuelling.
- Be responsible for preparation of daily aircraft allocation sheets both EK and third party aircraft on which Base maintenance operations are based, highlighting specialist technical support requirements.
- Provides logistic support through the control/distribution of ramp vehicles, laptops and mobile phones to the Licenced Aircraft Engineers (LAE's).
- Be responsible for the updates and fault reporting of all IT equipment or items such as cameras and mobile phones.
- Monitor Tech log debrief messages and update Minimum Equipment List Deffered Defects (MEL DD) status continuously in Engineering Integrated Reporting & Info System (EIRIS) on 24 hour basis.
- Incorporate revisions to engineering technical documentation in Compliance Monitoring (CM) controlled manuals.
- Support any AOG situation by liaising and coordinating with the concerned internal and external stakeholders to arrange deployment of the Rapid response Unit (RRU) team.
Qualification
- 12 years schooling or equivalent.
- More than 4 years of experience in Engineering: Compliance Monitoring /Maintenance Control Centre.
- Should be proficient on MS packages and company systems (TER/ROS) & Resource Management Systems.
- Thorough knowledge of Base Maintenance activities. Must have the ability to quickly grasp the impact of every situation and take very quick action.
Salary & benefits
- Join us in Dubai and enjoy an attractive tax free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
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