Marketing Manager Al Samriya Autograph Collection
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Key skills for this role
Role Overview
The position proactively solicits and handles sales opportunities and ensures business is turned over properly and on time.
The role supports day-to-day sales activities, builds long-term customer relationships, and achieves personal and location sales objectives.
Key Skills for This Role
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Job Summary
The position proactively solicits and handles sales opportunities and ensures business is turned over properly and on time.
The role supports day-to-day sales activities, builds long-term customer relationships, and achieves personal and location sales objectives.
Candidate Profile
- A 2-year degree in business administration, marketing, hotel and restaurant management, or a related major requires 3 years of relevant experience.
- Alternatively, a 4-year bachelor's degree in a related major requires 1 year of sales and marketing or related professional experience.
Building Relationships and Sales Opportunities
- Coordinate with off-property sales channels so sales efforts are complementary and not duplicative.
- Build relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
- Develop community relationships to strengthen and expand the customer base.
- Manage relationships with key internal and external stakeholders.
- Provide accurate, complete, and effective turnover to Event Management.
Managing Sales Activities
- Participate in sales calls to acquire new business and close business.
- Execute operational aspects of booked business, including proposals, contracts, and customer correspondence.
Market and Revenue Management
- Identify new business to achieve personal and location revenue goals.
- Assess competitors, economic trends, supply, and demand to determine how to sell effectively.
- Close the best opportunities based on market conditions and location needs.
- Understand target customers and their service expectations to offer better business solutions.
Customer Service
- Support the company's service and relationship strategy to drive customer loyalty.
- Serve customers to grow share of the account and follow company customer service standards.
- Provide excellent daily service and set a positive example for guest relations.
- Interact with guests to obtain feedback on product quality and service levels.
Brand Information
Autograph Collection is a portfolio of four- and five-star independent hotels offering distinctive guest experiences.
The brand targets travelers who select hotels for unique, memorable, and personalized experiences.
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