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Managing Director - Outpace Professional Services (OPS)

Outpace Professional Services
Dubai, UAE
Full Time
Executive
3 weeks ago
P&L ManagementProfessional Services ScalingAcquisition IntegrationOperating CadenceLeadership DevelopmentStrategic Planning
Free

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P&L ManagementProfessional Services ScalingAcquisition Integration
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Role Overview

  • Outpace Professional Services (OPS) is building a multi practice professional services platform across business systems, legal and corporate services, advisory, and future service areas
  • Looking for a Managing Director to become the senior operating leader responsible for scaling OPS from a founder led services company into a disciplined, multi practice professional services firm
  • Will own the operating layer between executive strategy and day to day practice execution

Key Responsibilities

  • Multi Practice P&L Leadership: Own portfolio level performance across current and future practices
  • Growth Strategy: Translate growth strategy and acquisition roadmap into practical operating plans
  • Practice Scaling: Help each practice mature from founder led execution into scalable professional services practice
  • Acquisition Integration: Prepare OPS to integrate new practices, founders, teams, clients, systems, financial controls, and reporting standards
  • Operating Cadence: Run weekly and monthly management rhythm across practice reviews, pipeline/revenue reviews, delivery reviews, client escalation reviews, finance/admin exception reviews, and executive scorecards
  • Delivery Governance: Ensure work is scoped, staffed, managed, tracked, and escalated consistently across practices
  • Client and Vendor Relationships: Provide senior coverage for important clients, vendors, and ecosystem partners
  • Systems Discipline: Ensure the business uses the right systems of record for projects, delivery, timesheets, reporting, accounting workflows, support/helpdesk, purchasing, and execution management
  • Leadership Development: Recruit, manage, and coach practice leaders
  • Founder Leverage: Reduce founder operational load by creating clean decision memos, dashboards, escalation rules, meeting cadences, and owner/date/action follow through

Ideal Profile

  • Deep experience scaling professional services firms, ideally across consulting, systems integration, ERP/CRM implementation, legal/corporate services, advisory, or multi practice services organizations
  • Experience owning a meaningful P&L, business unit, region, or operating platform with accountability for revenue, margin, delivery, client outcomes, and leadership performance
  • Track record of helping entrepreneurial or founder led organizations mature into disciplined operating companies without creating unnecessary bureaucracy
  • Strong acquisition integration instincts, including ability to assess operating gaps, integrate teams, professionalize reporting, and protect value of relationships
  • Commercial credibility with senior clients, vendors, investors, and practice leaders
  • Comfort with ERP, CRM, project systems, dashboards, operating metrics, financial controls, and executive communication
  • High ownership, low ego, direct communication style, and ability to bring calm discipline into fast moving ambiguity

First 90 Days

  • Map current OPS operating reality including revenue by practice, margin, pipeline, delivery capacity, leadership ownership, client risk, systems maturity, finance/admin exceptions, and acquisition readiness gaps
  • Define practice operating model including P&L ownership, reporting lines, scorecards, weekly cadence, escalation thresholds, and decision rights
  • Create executive dashboard covering revenue, gross margin, utilization/capacity, pipeline, project health, client escalations, acquisition/integration priorities, cash/admin risks, hiring needs, and system reliability
  • Identify top operating constraints preventing OPS from scaling into multi practice platform and assign owner/date/action plans
  • Clarify which workflows belong in core operating systems, which belong in CRM, and which should remain in communication or knowledge management tools

12 Month Outcomes

  • OPS has a working multi practice management model with named leaders, P&L accountability, growth targets, and weekly operating cadence
  • Each practice has a clear commercial offer architecture, delivery model, staffing plan, margin view, and long term growth path
  • Company can integrate new practices or acquired businesses without reinventing systems, reporting, accountability, or delivery governance each time
  • Client outcomes and delivery quality are managed through consistent project controls, staffing visibility, status cadence, and escalation discipline
  • Executive leadership has better visibility, fewer operational escalations, and more leverage because the Managing Director owns the management system and leadership layer

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