AI Ops / AI Engineering Manager
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Key skills for this role
About the Role
Outpace is hiring an AI Ops / AI Engineering Manager to lead the internal AI engineering function, turning AI from scattered tools into a governed operating system.
Key Skills for This Role
Responsibilities
- Own the internal AI and automation roadmap across departments.
- Manage the AI Engineering team, assign priorities, review delivery quality, and maintain technical standards.
- Create governance for AI agents, automations, prompts, data access, permissions, and usage policies.
- Prioritize automation requests based on business impact, risk, urgency, and reusability.
- Partner with department heads to identify high value workflows across sales, recruiting, finance, delivery, marketing, and executive operations.
- Ensure AI workflows are documented, tested, monitored, and supportable.
- Track adoption, time saved, failure rates, user satisfaction, and operational impact.
- Coordinate with IT/security and system owners where security, access, SSO, device, or system ownership overlaps.
Requirements
- Experience managing engineers, automation builders, AI teams, RevOps systems teams, or technical operations teams.
- Strong understanding of AI tools, APIs, automation, integrations, data flows, permissions, and business process design.
- Ability to translate executive priorities into technical workflows and ship usable systems quickly.
- Strong governance mindset across security, privacy, reliability, documentation, and change management.
- Clear communication and comfort working directly with executives, technical teams, and business stakeholders.
Full Job Posting
About The Role
- Outpace is hiring an AI Ops / AI Engineering Manager to lead our internal AI engineering function and turn AI from scattered tools into a governed operating system for the company.
- This is a hands on leadership role for someone who can connect executive priorities, business workflows, engineering execution, and practical AI governance.
What You’ll Do
- Own the internal AI and automation roadmap across departments.
- Manage the AI Engineering team, assign priorities, review delivery quality, and maintain technical standards.
- Create governance for AI agents, automations, prompts, data access, permissions, and usage policies.
- Prioritize automation requests based on business impact, risk, urgency, and reusability.
- Partner with department heads to identify high value workflows across sales, recruiting, finance, delivery, marketing, and executive operations.
- Ensure AI workflows are documented, tested, monitored, and supportable.
- Track adoption, time saved, failure rates, user satisfaction, and operational impact.
- Coordinate with IT/security and system owners where security, access, SSO, device, or system ownership overlaps.
What We’re Looking For
- Experience managing engineers, automation builders, AI teams, RevOps systems teams, or technical operations teams.
- Strong understanding of AI tools, APIs, automation, integrations, data flows, permissions, and business process design.
- Ability to translate executive priorities into technical workflows and ship usable systems quickly.
- Strong governance mindset across security, privacy, reliability, documentation, and change management.
- Clear communication and comfort working directly with executives, technical teams, and business stakeholders.
Nice to Have
- Experience deploying internal AI agents or automation programs inside a fast growing company.
- Experience with Notion, Odoo, Salesforce or other CRM systems, RevOps workflows, finance workflows, or consulting delivery operations.
- Comfort training business teams and driving adoption, not just managing technical output.
What Success Looks Like
- High impact automations are shipped and adopted by departments.
- Manual work is reduced and execution speed improves across the company.
- AI governance, documentation, access controls, and quality standards are clear.
- AI Engineers are productive, focused, and delivering high quality systems.
- AI systems are reliable, monitored, and maintain a low failure rate.
First 90 Days
- Audit existing AI tools, agents, automations, and informal workflows.
- Create the first AI roadmap and prioritization model.
- Define governance standards for access, data, documentation, testing, and monitoring.
- Ship the first wave of business critical automations with the AI Engineers.
- Create a weekly AI Ops review with clear metrics, priorities, and blockers.
About Outpace Professional Services
- OPS delivers enterprise grade ERP, automation, and sovereign technology solutions for ambitious businesses.
- Our team specialises in Odoo ERP, hyper automation, systems integration, and operational transformation.
- At OPS, we value agility, transparency, and excellence without ego.
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