MANAGER, SUPPORT SERVICES
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Key skills for this role
About the Role
ADNOC Technical Academy is seeking a Manager of Support Services to oversee General Services, Procurement, HR, and IT operations. The role involves managing facilities, security, transportation, procurement, and IT infrastructure.
Key Skills for This Role
Responsibilities
- Oversee and provide leadership for General Services, Procurement, Human Resources, and Information Technology services
- Manage and ensure correct implementation of ER policies, procedures, and systems
- Lead audits and inspections of facilities, infrastructure, and maintenance needs
- Oversee landscaping projects and ensure compliance with HSE requirements
- Manage security procedures, contingency plans, and emergency preparedness
- Manage transportation service in compliance with HSE standards and UAE traffic rules
- Formalize and implement procurement plans and practices
- Oversee IT policies, procedures, and operations
- Develop and manage the Department annual budget
- Develop and implement Department policies, processes, and internal controls
Requirements
- Bachelor's Degree in Business Administration, Arts or equivalent
- 15 years of professional experience with 6 years in managerial position in General Services, Public Relations or Administration
- Very good knowledge of English and Arabic
Full Job Posting
Job Purpose
- Oversee and provide leadership for General Services, Procurement, Human Resources, and Information Technology services.
- Guide adoption of communications programs and support development of a favorable image for ATA.
- Lead planning processes to ensure provision of sustainable and quality services.
Key Accountabilities Human Resources
- Manage and ensure correct implementation of relevant ER policies, procedures, systems, work methods, and operating standards.
- Manage and provide staff with required assistance and support regarding services and requirements.
- Monitor all employee disciplinary actions up to terminations to ensure compliance with ADNOC HR policies.
- Participate in interviews for ATA job applicants.
Key Accountabilities General Services
- Lead audits and inspections of ATA's facilities, infrastructure and maintenance needs.
- Oversee all ATA landscaping projects and ensure compliance with HSE requirements and ADNOC standards.
- Manage and ensure delivery of quality cleaning services to highest standards.
- Ensure preparation and implementation of effective security procedures and contingency plans.
- Manage activities and execution of ATA transportation service in compliance with HSE standards and UAE traffic rules.
Key Accountabilities Procurement Services
- Manage formalisation and implementation of best plans and practices for procurement.
- Review and endorse all requirements, purchase requisitions, scope of services/works, good/receipt notes and work/service orders.
- Monitor and endorse disposal of ATA surplus materials.
- Participate in negotiations with vendors, contractors, consultants and agencies.
Key Accountabilities IT Services
- Oversee relevant policies, procedures and operations of ATA IT function.
- Manage modern IT infrastructure including hardware and software to support training mission.
Job Generic Accountabilities
- Develop consistent long and short term operational plans for the Department.
- Develop and manage the Department annual budget and monitor expenditure.
- Develop and implement appropriate Department policies, processes, systems, standards, procedures and internal controls.
- Contribute to development of Directorate's KPIs and ensure cascade of performance objectives.
- Develop knowledge, competencies and innovative spirit in the Department.
- Review, develop and recommend appropriate organisation structure.
- Contribute to establishment of Corporate Integrated Risk Management System.
- Promote organisation culture that encourages innovation and continuous improvement.
- Support institution and implementation of HSE culture.
- Ensure all Department MIS and progress reports are prepared accurately.
Qualifications, Experience, Knowledge & Skills
- Bachelor's Degree in Business Administration, Arts or equivalent; knowledge of basic accounting principles preferred.
- 15 years of professional experience with 6 years in managerial position in General Services, Public Relations or Administration, preferably in Oil and Gas.
- Very good knowledge of English and Arabic.
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