Manager - Stakeholder Engagement
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Key skills for this role
About the Role
Abu Dhabi Ports is seeking a Manager for Stakeholder Engagement to drive progress in engineering, execution, and handover phases of a CAPEX programme. The role involves managing relationships with statutory authorities, ensuring compliance, and directing consultants.
Key Skills for This Role
Responsibilities
- Manage stakeholder relationships with all statutory authorities (ADDC Power, ADDC water, ADCD, ADMCC, ADM…)
- Define requirements to meet all authorities’ regulations and requirements
- Direct consultants and contractors to comply with regulations and requirements
- Provide mitigation measures in case of violations by consultants/contractors
- Act as focal point for strategic communication with national governmental departments
- Develop and implement key service level agreements with stakeholders
- Enforce and implement communication and engagement plans for all stakeholders
- Prepare and deliver reports to management reflecting current stakeholder activities
Requirements
- Bachelor's degree in Engineering, Construction, Project Management or a related field
- Minimum 10 years of experience in a similar role
- At least 5 years stakeholder management exposure with Abu Dhabi Authorities
- Extensive experience in engineering and construction projects
- 7 years in a senior management position
- Excellent English; Arabic is an added advantage
- Strong problem solving and critical thinking skills
- Strategic mindset with ability to align initiatives with long term goals
Full Job Posting
Key Managerial Duties
- Manage stakeholder relationships with all statutory authorities (ADDC Power, ADDC water, ADCD, ADMCC, ADM…);
- Define requirements to meet all authorities’ regulations and requirements;
- Direct consultants and contractors to comply with those regulations and requirements;
- Provide mitigation measure in case of violations to those regulations and requirements by consultants / contractors applying engineering logic, existing relationships and diplomacy.
Core Responsibilities
- Act as the focal point for strategic communication with all national governmental departments and institutions related to the delivery of the programme.
- Develop and implement key service level agreements with stakeholders for delivery of stakeholder services delivered across the portfolio.
- Enforce and implement communication and engagement plans for all stakeholders.
- Provide support and guidance to programme and project delivery teams with regards to stakeholder engagement, approvals, and requirements.
- Build stakeholder’s strategies and initiatives to implement plans and enhance workflow.
- Maintain an up to date stakeholder’s database and direct accurate details.
- Benchmark market best practices and industry trends regarding stakeholder relationship.
- Prepare and deliver reports to the management reflecting the current activities of stakeholders and opportunities for improvement.
People Management Responsibilities
- Obtain regular feedback through surveys and other forums on portfolio performance from stakeholders and identify areas for improvement.
- Lead awareness campaigns, training, and other events for both internal and external parties on the requirements of stakeholders across the entire programme.
- Arrange and facilitate regular stakeholder forums, meetings, and other events to obtain and provide feedback on the performance of the portfolio.
- Direct all departments within Ports & Maritime Programme Delivery to the correct Authorities procedures from the project start to avoid any non compliance during the construction.
- Follow up the NOC with all stakeholders with direct communication to facilitate obtaining the same efficiently.
- Follow up all stakeholders’ inspections and interfere to facilitate the same when any deviations from their procedures are observed to minimize the cost and time.
- Follow up the utility connection for the projects and negotiate their procedures to minimize cost and time required.
- Follow up the Building Completion Certificate applications with all stakeholders including final inspections.
Strategic Responsibilities
- Support in the development and continuous improvement of departmental working practices.
- Identify and support improvement initiatives.
- Maintain good relationships with all stakeholders personnel to ensure some flexibility and practical application of their procedures on our projects.
Qualifications
- Bachelor's degree in Engineering, Construction, Project Management or a related field. Master's degree is a plus.
- Excellent English. Arabic is an added advantage.
- A minimum of 10 years of experience in a similar role of which at least 5 years stakeholder management exposure with Abu Dhabi Authorities.
- Extensive experience in engineering and construction projects, preferably with extensive contractor experience.
- 7 years in a senior management position.
- Preferably have work in both construction and consultancy organisations.
- Experience in project management including the ability to plan, execute and oversee projects from concept to implementation.
- Strong problem solving and critical thinking skills to identify and address complex challenges and opportunities and make data driven decisions.
- A strategic mindset with the ability to align initiatives with the organization’s long term goals and vision.
- Demonstrated success in driving strategic initiatives that result in business growth.
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