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Manager - Service Delivery & Management
Tata Communications
Mumbai, IND
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Free
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About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
- Responsible for managing customer project deliveries in Cloud and Secuirty domain. This involves planning, collaborating with multiple stakeholders and reporting progress to ensure adherence to timelines and the assigned budgets. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
Minimum Qualifications & Experience
- Bachelor’s Degree in engineering or equivalent qualification
- 4-7 years in program management or related experience
Other Knowledge & Skills
- Reporting, proposal writing, and budget planning
- Good knowledge of programme and project management methods
- Risk assessment, time management
- Troubleshooting experience of Network, Equipment, and systems
- Capacity utilization management
- Hands-on with technical aspects, having a good understanding of IT and networking systems, infrastructure, and emerging technologies
Key Responsibilities
- Manage initiation, scheduling, tracking, reporting and execution of project as per the agreed schedule, scope using Standard templates.
- Discuss customer requirement, feasibility and operational aspect of proposed solution and service schedules with Engineering team and analyze internal technical capability to delivery solution.
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