Manager / Senior Manager, High Net Worth Distribution Risk & Control (L1B), Dubai or Hong Kong
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Key skills for this role
About the Role
Manulife seeks a Manager/Senior Manager for HNW Distribution Risk & Control (L1B) to support sales quality and risk management across Middle East and Bermuda markets. The role requires 5-8+ years in distribution, risk, audit, or compliance within life insurance or financial services.
Key Skills for This Role
Responsibilities
- Support the execution of the Distribution Quality Operating Model (DQOM) across Middle East and Bermuda markets
- Support identification and assessment of current and emerging distribution risks across HNW channels
- Assist in coordination and management of HNW Distribution & Sales Risk Committee (DSRC)
- Support development and enhancement of data driven capabilities to monitor distribution and sales risks
- Support markets in performing Risk & Control Self Assessments (RCSA) and Fraud Risk Assessments
- Participate in design and execution of controls testing and sales quality reviews
Requirements
- 5–8+ years of experience in distribution, operations, risk & control, audit, or compliance within HNW life insurance or broader financial services
- Experience in risk governance, controls testing, RCSA, or audit/compliance environments
- Good working knowledge of distribution models and operations within financial services
- Understanding of risk management frameworks, including conduct risk and third party risk management
- Strong analytical skills with ability to interpret data, identify root causes, trends and risk indicators
- Strong interpersonal and communication skills
- Strong organization and project management skills
Full Job Posting
Job Posting Description
- The Manager/Senior Manager, High Net Worth (HNW) Distribution Risk & Control (a.k.a. Distribution Line 1B / L1B), will report to the Head of HNW Distribution L1B and support the execution of the Distribution Quality Operating Model (DQOM) across Middle East and Bermuda markets within the HNW busines
Position Responsibilities
- Work in a matrix environment and collaborate closely with HNW Distribution teams in Asia segment and at market levels, as well as with Compliance, Risk, Legal, Audit and Operations
- Support the Head of HNW L1B in fostering the culture of strong risk management and sales quality focus within Distribution
- Act as a key point of contact for HNW Distribution Channels’ teams, providing guidance on distribution risk and control matters
- Support Distribution Channels’ teams in embedding risk management and sales quality requirements into business initiatives
- Support the identification and assessment of current and emerging distribution risks across HNW channels
- Assist in the coordination and management of HNW Distribution & Sales Risk Committee (DSRC)
- Provide regular updates on distribution and sales risks, issues, and control gaps
- Collaborate with HNW Distribution teams and Line 2 Risk and Compliance to support delivery of initiatives
- Act as a subject matter resource for HNW Distribution teams in relation to internal policies
- Support markets in addressing Line 2 Compliance reviews and Line 3 Audit findings
- Ensure HNW Distribution L1B activities are executed in line with regional standards
- Support and contribute to Distribution risk and Sales quality initiatives and transformation programmes
Required Qualifications, Experience and Capabilities
- 5–8+ years of experience in a distribution, operations, risk & control, audit, or compliance role within the HNW life insurance industry (preferred) or broader financial services industry
- Experience in risk governance, controls testing, RCSA, or audit/compliance environments is advantageous
- Good working knowledge of distribution models and operations within financial services organizations
- Understanding of risk management frameworks, including conduct risk and third party risk management
- Strong analytical skills with the ability to interpret data, identify root causes, trends and risk indicators
- Strong interpersonal and communication skills, with the ability to collaborate and influence stakeholders across markets
- Strong organization and project management skills, with the ability to manage multiple priorities
- High attention to detail while maintaining awareness of the broader risk landscape
- Results oriented with a proactive and solution focused mindset
- Strong critical thinking, problem solving capabilities and robust decision making ability
- Comfortable working across multiple time zones and in a regional, matrix environment
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