Manager, Engineering Transformation
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Key skills for this role
About the Role
Manulife seeks a Manager to lead technology learning and capability development programs within Manulife University. The role involves driving AI adoption, managing a team, and partnering with global stakeholders to build future-ready workforce skills.
Key Skills for This Role
Responsibilities
- Lead, coach, and develop a high performing team focused on technology learning, enablement, and workforce development
- Lead the strategy, design, and delivery of technology learning programs and capability development initiatives
- Oversee creation and continuous improvement of learning pathways, instructor led training, workshops, self paced courses, and digital learning experiences
- Partner with technology leaders, architects, engineers, and subject matter experts to ensure content relevance
- Coordinate global learning initiatives involving instructors, content creators, technology platform teams, vendors, and stakeholders
- Measure learner engagement, program effectiveness, and business outcomes
- Own and execute the roadmap for Manulife University's technology learning portfolio
- Identify opportunities to leverage AI, automation, analytics, and emerging technologies to enhance learning experiences
Requirements
- Experience leading teams within technology, learning, enablement, program management, workforce development, or related functions
- Demonstrated success delivering complex cross functional programs involving multiple stakeholders
- Strong project and program management capabilities
- Experience partnering with technology organizations and familiarity with modern software engineering, cloud, Agile, or AI enabled environments
- Exceptional communication, facilitation, stakeholder management, and relationship building skills
- Bachelor's degree or equivalent combination of education, certifications, and relevant experience
Full Job Posting
Position Overview
- Manulife is building a future ready workforce equipped to thrive in an increasingly digital and AI enabled world.
- As Manager, Engineering Transformation, you will lead a team responsible for delivering innovative learning experiences, technology enablement programs, and workforce transformation solutions.
Position Responsibilities
- Lead, coach, and develop a high performing team focused on technology learning, enablement, and workforce development
- Foster an inclusive, collaborative, and growth oriented team culture
- Support employee development through coaching, performance management, career planning, and succession planning
- Lead the strategy, design, and delivery of technology learning programs and capability development initiatives
- Oversee creation and continuous improvement of learning pathways, instructor led training, workshops, self paced courses, and digital learning experiences
- Partner with technology leaders, architects, engineers, and subject matter experts to ensure content relevance
- Coordinate global learning initiatives involving instructors, content creators, technology platform teams, vendors, and stakeholders
- Measure learner engagement, program effectiveness, and business outcomes
- Own and execute the roadmap for Manulife University's technology learning portfolio
- Lead multiple concurrent initiatives while managing priorities, budgets, timelines, dependencies, and stakeholder expectations
- Establish governance practices, progress reporting, and performance metrics
- Identify opportunities to leverage AI, automation, analytics, and emerging technologies to enhance learning experiences
Required Qualifications
- Experience leading teams within technology, learning, enablement, program management, workforce development, or related functions
- Demonstrated success delivering complex cross functional programs involving multiple stakeholders
- Strong project and program management capabilities, including planning, prioritization, risk management, and execution
- Experience partnering with technology organizations and familiarity with modern software engineering, cloud, Agile, or AI enabled environments
- Exceptional communication, facilitation, stakeholder management, and relationship building skills
- Strong problem solving, organizational, and leadership capabilities
- Bachelor's degree or an equivalent combination of education, certifications, and relevant experience
- Experience collaborating effectively with globally distributed teams
Preferred Qualifications
- Experience designing or leading technology learning, employee enablement, or workforce development programs
- Familiarity with learning management systems, digital learning platforms, or content management tools
- Experience supporting AI adoption, Generative AI, automation, low code/no code platforms, or technology transformation initiatives
- Familiarity with Azure and enterprise technology ecosystems
- Experience supporting global programs across multiple regions and time zones
- Relevant certifications such as PMP, Agile, Scrum, PROSCI, or similar project and change management credentials
- Strong analytical skills with experience using data and insights to improve program performance and learner outcomes
Salary and Benefits
- Salary range: CAD 113,000 CAD 163,000
- Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance
- Eligible employees have access to health, dental, mental health, vision, short and long term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
- Retirement savings plans including pension and global share ownership plan with employer matching contributions
- Generous paid time off program including holidays, vacation, personal, and sick days
Working Arrangement
- Hybrid
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