Manager, Programs Communications & Impact

Develop targeted messaging with a focus on: Nonprofit partners Civic and community leaders Policymakers Donors and philanthropic partners

Nonprofit partners

Civic and community leaders

Policymakers

Donors and philanthropic partners

Create tailored materials for additional audiences over time, including media, researchers, and community stakeholders;

Adjust tone, structure, and messaging to meet the needs of each audience while maintaining consistency; and

Ensure communications advance audience understanding and engagement with the Foundation's priorities and impact.

Develop practical, usable materials that support engagement, learning, and understanding of TBF’s work, creating material such as: Issue briefs Presentations Program summaries Talking points Stakeholder communications Impact stories and case studies that: Translate research, evaluation findings, and community insights into accessible content Ensure materials are clear, actionable, and aligned with organizational priorities

Issue briefs

Presentations

Program summaries

Talking points

Stakeholder communications

Impact stories and case studies that: Translate research, evaluation findings, and community insights into accessible content Ensure materials are clear, actionable, and aligned with organizational priorities

Translate research, evaluation findings, and community insights into accessible content

Ensure materials are clear, actionable, and aligned with organizational priorities

Partner closely with Program staff, initiative leaders, Equity Fund teams, and senior staff to identify stories, insights, and communications opportunities;

Work collaboratively with Philanthropy, Marketing & Communications, Public Affairs, and Boston Indicators to ensure stories reflect the full scope of the Foundation's work;

Help teams improve how stories, materials, and insights are communicated and used;

Participate in internal and external conversations to identify storytelling opportunities in real time;

Support presentations, convenings, and communications efforts related to strategic initiatives and program priorities;

Collaborates with internal working groups and cross-functional teams across the Foundation;

Equity Funds Integration, including: Work closely with Equity Fund teams to surface and develop compelling stories, results, and community impact narratives Translate fund strategies, partnerships, and outcomes into clear, audience-relevant communications Strengthen how Equity Fund work is reflected within the Foundation's broader storytelling and impact communications Identify opportunities to connect Equity Fund stories to fundraising, public engagement, and civic leadership efforts

Work closely with Equity Fund teams to surface and develop compelling stories, results, and community impact narratives

Translate fund strategies, partnerships, and outcomes into clear, audience-relevant communications

Strengthen how Equity Fund work is reflected within the Foundation's broader storytelling and impact communications

Identify opportunities to connect Equity Fund stories to fundraising, public engagement, and civic leadership efforts

Serve as a central coordinator and content creator for storytelling and communications development within the Programs department;

Prioritize requests based on strategic priorities, audience needs, and organizational goals;

Manage inputs from multiple stakeholders and move work from idea to completion; and

Ensure focus on high-impact opportunities and avoid dilution across lower-priority tasks.

Play an active role in the Foundation's editorial model, contributing to a shared pipeline led by the Editor in Chief;

Adhere to shared standards, voice, and messaging across communications channels; and

Help drive greater consistency, cohesion, and clarity in how the Foundation communicates across teams and platforms.

Serve as an advocate for nonprofit partners, community stakeholders, civic leaders, grantees, and other priority audiences within organizational planning and communications efforts;

Bring audience perspectives, questions, needs, and feedback into cross-functional discussions and content development;

Capture and synthesize insights from nonprofit partners, community leaders, grantees, and other stakeholders;

Identify gaps in messaging, materials, and audience understanding based on real-world engagement;

Help colleagues understand how messages, stories, and materials will be received by key audiences; and

Help ensure Programs and Communications remain tightly aligned and responsive to emerging needs and opportunities.

Ability to work for long periods of time at a workstation;

Ability to use a computer monitor and keyboard for long periods of time; and

Ability to work onsite and remotely, as required.

Works in close partnership with: Editorial Team (Editor in Chief), Marketing & Communications, Philanthropy, Public Affairs and Boston Indicators

Embedded within the Programs team with a primary focus on impact communications, audience engagement, and strategic priorities

Contributes to a shared editorial model that supports organizational priorities and audience needs

The content is intended to describe the general nature and level of work being performed by persons assigned to this job. It is not intended to constitute an exhaustive list of all responsibilities and duties required.

External and internal applicants, as well as position incumbents, who are or become disabled as defined under the Americans with Disabilities Act or applicable state law, must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation, if any, will be determined by management in consultation with the employee on a case-by-case basis.

This job description is intended to be general and may be revised from time to time. At management’s discretion, the employee may be assigned different or additional duties from time to time.