Grants Processor

Responsible for processing of donor-advised grant recommendations, including daily review of donor-submitted requests, manual entry of grant requests, and accurate completion of recurring processing tasks;

Manage the grants inbox daily to ensure all incoming emails are reviewed, responded to, and followed up on as needed;

Communicate with organizations by phone as needed, including making follow-up calls and answering incoming calls in a professional manner;

Track grant issues, create Salesforce cases when needed, communicate with internal and external stakeholders, and provide updates during weekly meetings to support timely resolution;

Set up and update organization records for new and existing grantees, including Automated Clearing House (ACH) enrollment and banking information updates as needed;

Follow up on outstanding grant checks and assist with the grant check printing process;

Participate in department group projects, including the review and preparation of quarterly fund statements to ensure accuracy and timely distribution;

Provide backup support for gift processing as needed; and

Update procedures annually or as needed.

Other Duties and Responsibilities:

Individuals assigned to this position may perform other duties as assigned.