Manager, People Operations and Programs

Benefits, Payroll & Contract Ownership

• Own the full employee benefits lifecycle, including plan administration, annual renewal and open enrollment, employee education and support, eligibility and enrollment changes, vendor and broker relationships, compliance requirements, issue resolution, and ongoing evaluation of plan effectiveness and employee experience.
• Serve as the primary People owner for the HR components of payroll, including employee data, new-hire and status changes, benefit deductions, leave and termination impacts, payroll review and reconciliation, issue resolution, and expert coordination with the Payroll team to support accurate and timely payroll.
• Establish and maintain related controls, calendars, documentation, approvals, audits, and escalation practices; investigate discrepancies and drive timely correction.
• Provide expert partnership to ensure benefits and payroll, are accurate, compliant, responsive, and continually aligned with business needs.
• Maintain confidentiality and appropriate access controls across the people function.

People Program Management & Experience Design

People Systems, Data & Insights

Compliance, Governance & Partnership

Skills, Knowledge, Abilities

• Demonstrated ability to design, implement, and improve People processes or programs in a fast-paced, growing, or changing organization.
• Strong working knowledge of HR technology and operations, including HRIS, benefits administration, payroll processes and controls, applicant tracking, and learning systems.
• Proven ability to use data and metrics to identify needs, evaluate outcomes, and support business decisions.
• Strong knowledge of federal and state employment laws and HR compliance practices.
• Comprehensive knowledge of employee benefit plan administration, enrollment, vendor management, employee support, and applicable benefits compliance requirements.
• Strong understanding of payroll inputs, deductions, reconciliations, controls, audits, and the employee lifecycle events that affect payroll.
• Excellent written, verbal, facilitation, relationship-building, and executive-ready communication skills.
• Ability to manage competing priorities, organize complex work, and deliver with accuracy and strong follow-through.
• Service-oriented mindset with the ability to build trust with employees, leaders, vendors, and cross-functional partners.
• Core Clinical Partners is an equal opportunity employer, maintains a drug-free workplace, and complies with applicable ADA requirements.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Education

Experience

Supervisory Requirements

• Leads and develops assigned People Operations team members.
• Participates in recruiting, selection, onboarding, goal setting, coaching, performance feedback, and development for direct reports.
• Oversees team workflow and ensures work is completed accurately, consistently, and on time.
• Addresses performance or conduct concerns in accordance with company policy and in partnership with leadership.

Work Location

• Hybrid role based in Atlanta, with regular in-office presence, generally 2 to 3 days per week, and additional in-person attendance for meetings or events as business needs require.
• Must have reliable internet access when working remotely. Occasional travel may be required.