Manager - Operations & Support Services - Aldar Education

Role Overview

Operations and Leadership

• Lead the specialist operations function and promote consistent, efficient service delivery.
• Organize operations, administration, and support service teams across the cluster.
• Oversee staff performance, resourcing, recruitment, development, appraisal, and training.
• Support business strategy, process improvement, business continuity, and safeguarding measures.
• Coordinate schools, cluster teams, ESE, headquarters functions, and project stakeholders.

Compliance and HSE

• Advise on operational, financial, HSE, audit, and regulatory compliance matters.
• Ensure schools maintain compliance during authority and internal audits.
• Drive a positive health and safety culture across cluster teams.
• Oversee inspections, audits, incident management, and environmental objectives.
• Ensure adherence to service guidelines, policies, legislation, and government directives.

Finance and Procurement

• Support budgets, expenditure monitoring, and cost-efficiency initiatives.
• Review shared resources, services, and staffing across the cluster.
• Support tender scopes, specifications, evaluation criteria, and technical evaluations.
• Ensure Delegation of Authority procedures are followed.

Qualifications and Experience

• Bachelor's degree in a business-related subject or a related graduate-level industry qualification.
• At least five years of senior-level experience in education or a service-oriented industry.
• A School Business Management, Facilities Management, NEBOSH, or IOSH certificate is preferable.
• Fluent written and oral English is required.

Knowledge and Skills

• The role requires attention to detail, diligent follow-up, timely execution, and organizational ability.
• The role requires forward planning, pressure management, influencing ability, cultural sensitivity, and networking skills.
• Strong supervisory skills and commercial acumen are required.

What the Employer Offers

• The employer states that the package includes medical cover, flights, housing, and free child school places.
• The employer emphasizes professional development, coaching, training, and access to a professional network.

Safeguarding and Compliance

• Offers are subject to satisfactory references and police clearance.
• The employer is committed to safeguarding and promoting the welfare of children and young people.