Manager, Enterprise Retail Capability
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Key skills for this role
About the Role
Canadian Tire is seeking a Manager, Enterprise Retail Capability to oversee end-to-end delivery of enterprise-level retail capabilities. The role focuses on project leadership, cross-functional coordination, and ensuring capabilities are delivered on time and aligned with strategic priorities.
Key Skills for This Role
Responsibilities
- Lead and manage a team of Associates and Senior Consultants in the Retail Capability Enablement and Product Support functions
- Develop strategic plans for capability development, implementation, sustainment, and continuous delivery
- Oversee the gathering and documentation of future state business requirements
- Support process re engineering efforts to translate business strategies into scalable, repeatable ways of working
- Ensure alignment across functions including Merchandising, Planning, Supply Chain, Pricing, UX, Tech, and Data
- Manage the prioritization and execution of workstreams or key deliverables within project plans
- Facilitate stakeholder interviews and workshops to identify current state processes and future state requirements
- Guide the development of Standard Operating Procedures (SOPs), decision matrices, and workflow documentation
- Collaborate with UX, Tech, and Data teams to translate business requirements into technical specifications
- Coordinate with vendors (for SaaS) or internal teams (for in house builds)
- Oversee sprint planning sessions, retrospectives, User Acceptance Testing (UAT), go live activities, daily standups, and cross functional synchronization meetings
- Monitor product performance post launch to gather feedback for continual improvement
Requirements
- Bachelor’s degree in Business Administration, Commerce, or a related business field; a Master’s degree is an asset
- 5+ years of experience in capability development or product management roles
- High proficiency using MS Office applications and project management tools like JIRA/Trello
- Proven track record of managing teams through successful project lifecycles
- Excellent communication skills capable of articulating complex ideas clearly across different audiences
- Proven analytical/problem solving abilities
Full Job Posting
What You’ll Do
- The Manager, Enterprise Retail Capability is primarily responsible for overseeing the end‑to‑end delivery of enterprise‑level retail capabilities that enable operational excellence and support strategic priorities.
- This role focuses on project leadership, execution, and coordination across business and technology teams to ensure capabilities are delivered on time, within scope, and aligned to organizational needs.
- Success in this role requires strong organizational leadership, exceptional communication, and the ability to influence stakeholders at all levels.
Key Responsibilities
- Lead and manage a team of Associates and Senior Consultants in the Retail Capability Enablement and Product Support functions.
- Develop strategic plans for capability development, implementation, sustainment, and continuous delivery.
- Oversee the gathering and documentation of future state business requirements.
- Support process re engineering efforts to translate business strategies into scalable, repeatable ways of working.
- Ensure alignment across functions including Merchandising, Planning, Supply Chain, Pricing, UX, Tech, and Data.
- Manage the prioritization and execution of workstreams or key deliverables within project plans.
- Facilitate stakeholder interviews and workshops to identify current state processes and future state requirements.
- Guide the development of Standard Operating Procedures (SOPs), decision matrices, and workflow documentation.
- Collaborate with UX, Tech, and Data teams to translate business requirements into technical specifications.
- Coordinate with vendors (for SaaS) or internal teams (for in house builds).
- Oversee sprint planning sessions, retrospectives, User Acceptance Testing (UAT), go live activities, daily standups, and cross functional synchronization meetings.
- Monitor product performance post launch to gather feedback for continual improvement.
What You Bring
- Bachelor’s degree in Business Administration, Commerce, or a related business field; a Master’s degree is an asset.
- 5+ years of experience in capability development or product management roles.
- High proficiency using MS Office applications (Word/Excel) along with project management tools like JIRA/Trello etc.
- Proven track record of managing teams through successful project lifecycles.
- Excellent communication skills capable of articulating complex ideas clearly across different audiences (technical/non‑technical).
- Proven analytical/problem solving abilities – adept at evaluating options & making sound decisions.
- Thrives leading collaborative environments fostering teamwork towards common objectives.
- Flexible mindset embracing change readily while keeping focus intact amidst shifting priorities.
- Creative thinker welcoming innovative approaches towards problem solving.
Compensation
- Broadband Salary Range: CAD 79,000 – CAD 131,000 CAD.
- Typical hiring range is between 79,000 and CAD 105,000 CAD.
- Comprehensive benefits and retirement programs.
- Performance incentives, Continuing Education Programs.
- Other perks to support your well being.
- Career growth opportunities and product discounts.
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