Manager - Charging Network Operations & Process Excellence

Work closely with deployment, service, product, and supply chain teams.

Align processes with product design, hardware constraints, and field realities.

Drive closure of operational gaps through structured follow-ups and escalation.

Ensure seamless handoffs between deployment, commissioning, and service.

Build mechanisms to capture structured feedback from field teams and service engineers.

Translate recurring issues into process, design, or training improvements.

Close the loop between field insights and central decision-making.

Improve process visibility through dashboards, tracking systems, and reporting.

Ensure data accuracy across installations, service logs, and network performance.

Drive adoption of tools and systems that enable consistent execution.

Identify risks across deployment readiness, service capability, and operational dependencies.

Build mitigation plans to ensure continuity and reliability of the charging network.

Drive proactive issue identification and resolution before escalation.

Strong grounding in operations, process excellence, or program execution.

Experience working with field operations, service networks, or infrastructure deployment.

Ability to convert ambiguity into structured processes and execution plans.

Clear communication and stakeholder management across functions.

Strong analytical and problem-solving capability.

Balances detail orientation with system-level thinking.

Drives outcomes through ownership, not authority.

Bias for action with disciplined execution.

Exponent Energy is revolutionizing electric mobility with a 15-minute full-charge ecosystem powered by our proprietary energy stack—batteries, chargers, and supporting technology.

Our mission: Simplify energy for electric vehicles.

Our philosophy: Break. Believe. Build. Break assumptions. Break the thumb rule. Believe in the team, the process, and the learnings from every stumble. Build fast. Build passionately. Build to simplify.