Loss Prevention Supervisor
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Key skills for this role
About the Role
Marriott Hotels seeks a Loss Prevention Supervisor to patrol property, monitor security systems, respond to emergencies, and supervise security staff. Requires at least 2 years of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property; secure rooms; assist guests with room access
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
- Monitor Closed Circuit Televisions and alarm systems
- Authorize, monitor, and document access to secured areas
- Assist guests/employees during emergency situations
- Respond to accidents, contact EMS or administer first aid/CPR as required
- Gather information and complete reports
- Defuse disturbances in accordance with company policies and procedures
- Assist management in training, motivating and coaching employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for an extended period of time
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Ability to move through narrow, confined, or elevated spaces
Full Job Posting
POSITION SUMMARY
- Patrol all areas of the property; secure rooms; assist guests with room access.
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
- Monitor Closed Circuit Televisions and alarm systems.
- Authorize, monitor, and document access to secured areas.
- Assist guests/employees during emergency situations.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Gather information and complete reports.
- Maintain confidentiality of reports/documents, release information to authorized individuals.
- Defuse disturbances in accordance with company policies and procedures.
- Resolve safety hazard situations.
- Handle all interruptions and complaints.
- Escort unwelcome persons from the property.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
About Marriott Hotels
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh so familiar all around the globe.
- JW Marriott is part of Marriott International's luxury portfolio, with more than 100 properties worldwide.
- JW Marriott believes associates come first, offering training, development, recognition, and a focus on holistic well being.
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